Happy Dough Lucky Reviews Summary

Food Quality

Pros:

• "Honestly some of the best Pizza I’ve had since being in Italy."
• "Great quality food & drinks, the pizza was filling and moderately authentic."
• "The house lager is very refreshing and the cocktails definitely hit the spot."
• "Best Neapolitan pizza in Nottingham. Excellent flavor and perfect pizza dough: soft, elastic, and with a raised crust."
• "Got some gorgeous vegan doughnuts a few days ago."
• "Incredible pizza & fantastic customer service - well worth the (really reasonable) price!"

Cons:

• "The pizzas looked lovely, but we didn't pay £17 for a pizza base. Where were all the toppings???"
• "The result of eating the blackened pizza means it imparts a very bitter taste."
• "The doughnuts themselves weren’t 100% up to my expectations."
• "Sadly, not a must-visit in Nottingham."
• "The pizza was lovely however that was about it."
• "The pizza was quite good, (missing the rocket though)."

Service

Pros:

• "Welcoming staff and warm atmosphere."
• "The quality of his service was without fault and he needs to be credited for his efforts."
• "A little wait to order food but once ordered, food came in no time."
• "Staff did their best but had clearly been screwed over by management."
• "Waiter (sorry didn't catch your name) had great recommendations and menu knowledge."
• "Very helpful and friendly, good atmosphere and amazing fresh food."

Cons:

• "We were the 3rd group into the doors at 5pm... Forgotten about."
• "Had to get up to ask for service for food."
• "We received our first round of drinks really quickly. After that, we were just simply forgotten about."
• "The manager was unwilling to ask a table that had finished eating and had paid to move to the bar."
• "Only one person working the dough, preparing the drinks and serving."
• "Went with 4 of my other mates around 8/9pm, it was quiet so we thought they'd be more snappy with their service but unfortunately was not the case."

Cleanliness

Pros:

• (No positive comments about cleanliness were mentioned in the provided reviews.)

Cons:

• "And how can I forget about the disgusting toilets with no working sinks or hand wash?"
• "As others have said the toilets are absolutely gross & in desperate need of a refurb."
• "The toilets looked like they were straight from a Cuban jail cell."
• "Toilets were disgusting. Cracked tiles, sinks and doors hanging off and smears all over the wall."
• "The ladies' toilets are lovely with pink flowers and neon signs. The blokes' looks like a rusty slumdog shack with no soap and the tap handle fell off in my hand."
• "The toilets were disgusting as staff aren't required to clean them."

Value for Money

Pros:

• "It's probably best to book especially for groups larger than 3 people."
• "The menu has a few choices of starters and you have to try the dough balls. There were only a few mains all of which are pizza for £13.5 but this is very well priced for the quality."

Cons:

• "The pizzas at £13.50 each is not good value."
• "The pizza was filling and moderately authentic but was a tad overpriced for the flavours produced."
• "The pizza was quite good, (missing the rocket though). They were very understaffed to the point where most people in the restaurant left without food because they had to wait too long to even order drinks or food."
• "The gluten-free menu is the same but at a charge of an extra £6 or so."
• "They had no drinks menu so we asked staff and they promoted their new santas grotto drinks. Charged us £11 for a cranberry “cocktail”. It was literally crushed ice with a drop of juice."
• "Way more expensive, I paid for a San Pellegrino and I've got a normal Fanta, more than ONE hour to bake and deliver ONE PIZZA (when the delivery time was 10 MINUTES)."