chaiiwala Walthamstow Reviews Summary

Category: Tea house London

Address: 225 Hoe St, London, E17 9PP, United Kingdom

Phone: +442085210203

Rating: 4.3
based on 212 reviews.

Drink Quality

Pros:

  • "Pink chai and karak chai are very tasty and comforting."
  • "The Chaiiwala franchise was started in Leicester by 2 brothers in 2015, however this story goes way back further... 1927, on the streets of Delhi."
  • "This tea right here! I’m a coffee person, but seriously?! The taste of comfort."
  • "The chocolate chai mousse tastes like heaven, it is basically ganache."
  • "Lets talk about the tea now! This was soooo fresh and creamy! Indian style tea with so much lovely flavour and spice!"
  • "I recommend getting the loaded chips, chicken butter roll, or the breakfasts."
  • "Delicious and cheap food! I got the samosa cone and the kebab roll and both tasted delicious and fresh."
  • "Chaiiwala’s karak chai is perfection. I like my chaii strong, hot and not overly sweet."

Cons:

  • "The Chai was not worth the price tag. It feels like there's a lot of water added to it and less milk."
  • "Every time I come here they never have the drinks which are displayed on the menu."
  • "ok, so I've been coming here for a few years, chai is second to none but there's 1 serious problem with this place, 9 out of 10 times they had run out of pink chai with still at least an hour of trading time left."
  • "The prices are going crazy. I used to buy regular karak tea for £1.99. Then they bump it up to £2.25 a short while later £2.50 and now £2.75."
  • "The chai is absolutely amazing. If you go to India, there's men randomly selling chai on the roadside, and this is the closest I've had to that version in years."
  • "The masala chai here is not authentic, hence the 3 star rating."
  • "karak chai tasted like water and was so disgusting that I had to throw it away."
  • "Chai 4/5 (cinnamon one is weak)"

Food Quality

Pros:

  • "The halwa puri is yummy too!"
  • "The imili chips (tamarin) were yummy - love the sauce!"
  • "The kunafa cheesecake was basic, was expecting more excitement in my mouth."
  • "The food and drinks were very nice. I had the English breakfast."
  • "The Bombay sandwich (toastie) was very nice! I didn’t even want to share!"
  • "I’ve been ordering from this chaiwalla for a long time today for the first time I had some problem with my order but Rianna really helped."
  • "The small cute Indian place that serve all day breakfast."
  • "The food was tasty and well worth it."

Cons:

  • "Felt the curries were too oily-swimming in it and this made eating with paratha messy."
  • "The food is evermore so flavorful."
  • "I ordered chilli paneer with chicken tikka sandwich- it took approximately 14 mins for the food to arrive."
  • "The food is absolutely awful now... the masala chips are awful, the sauce has been burnt and the kebab roll is literally a standard shop bought paratha with a pre-made kebab in it."
  • "The food takes about 4 times longer to arrive than it should."
  • "The food and drinks were very nice. I had the English breakfast, but I found the omlette too salty."
  • "Old stale food delivered. Samosa chat was a samosa in chickpea curry, no fresh yogurt or tamarind sauce."
  • "The food was ok. It wasn’t amazing. It’s a good place for a casual meeting with friends and for some light snacking."

Customer Service

Pros:

  • "I enjoy spending time here socialising with friends and appreciate their customer service."
  • "The staff are always friendly polite and efficient."
  • "Great value for money! Service was on point! Thank you Fiza for the dope hospitality @chaiiwala she deserves a raise!"
  • "I don’t normally leave reviews, but I just wanted to say a huge thank you to Victoria F who served us at Chaiiwala today!"
  • "I’ve been ordering from this chaiwalla for a long time today for the first time I had some problem with my order but Rianna really helped."
  • "Visited the Walthamstow chaiiwala branch today and I must say they have the most amazing customer service."
  • "Friendly, fast service. Seating is limited but cosy."
  • "The staff were very dismissive and too busy flirting with each other to engage with the customers."

Cons:

  • "The price of the food is ridiculously cheap, where we nearly bought all the options."
  • "Service was abit slow, and employee behind counter wasn't aware about everything in the menu."
  • "Staff were accommodating of other customers requests."
  • "Atmosphere: The staff were very dismissive and too busy flirting with each other to engage with the customers."
  • "The butter chicken roll is 90% Roti; there is probably about 10g of chicken in it, if that."
  • "Shocking behaviour of manager after I informed them of bacterial mouldy tasting food which I.could not eat."
  • "I would give it 5 star but the woman at the till was passively aggressive."
  • "Went for a quiet lunch and karak today unfortunately wasn’t so quiet it was like a club, the music was extremely loud."

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