Address: 225 Hoe St, London, E17 9PP, United Kingdom
Phone: +442085210203
Rating: 4.3
based on 212 reviews.
Drink Quality
Pros:
"Pink chai and karak chai are very tasty and comforting."
"The Chaiiwala franchise was started in Leicester by 2 brothers in 2015, however this story goes way back further... 1927, on the streets of Delhi."
"This tea right here! I’m a coffee person, but seriously?! The taste of comfort."
"The chocolate chai mousse tastes like heaven, it is basically ganache."
"Lets talk about the tea now! This was soooo fresh and creamy! Indian style tea with so much lovely flavour and spice!"
"I recommend getting the loaded chips, chicken butter roll, or the breakfasts."
"Delicious and cheap food! I got the samosa cone and the kebab roll and both tasted delicious and fresh."
"Chaiiwala’s karak chai is perfection. I like my chaii strong, hot and not overly sweet."
Cons:
"The Chai was not worth the price tag. It feels like there's a lot of water added to it and less milk."
"Every time I come here they never have the drinks which are displayed on the menu."
"ok, so I've been coming here for a few years, chai is second to none but there's 1 serious problem with this place, 9 out of 10 times they had run out of pink chai with still at least an hour of trading time left."
"The prices are going crazy. I used to buy regular karak tea for £1.99. Then they bump it up to £2.25 a short while later £2.50 and now £2.75."
"The chai is absolutely amazing. If you go to India, there's men randomly selling chai on the roadside, and this is the closest I've had to that version in years."
"The masala chai here is not authentic, hence the 3 star rating."
"karak chai tasted like water and was so disgusting that I had to throw it away."
"Chai 4/5 (cinnamon one is weak)"
Food Quality
Pros:
"The halwa puri is yummy too!"
"The imili chips (tamarin) were yummy - love the sauce!"
"The kunafa cheesecake was basic, was expecting more excitement in my mouth."
"The food and drinks were very nice. I had the English breakfast."
"The Bombay sandwich (toastie) was very nice! I didn’t even want to share!"
"I’ve been ordering from this chaiwalla for a long time today for the first time I had some problem with my order but Rianna really helped."
"The small cute Indian place that serve all day breakfast."
"The food was tasty and well worth it."
Cons:
"Felt the curries were too oily-swimming in it and this made eating with paratha messy."
"The food is evermore so flavorful."
"I ordered chilli paneer with chicken tikka sandwich- it took approximately 14 mins for the food to arrive."
"The food is absolutely awful now... the masala chips are awful, the sauce has been burnt and the kebab roll is literally a standard shop bought paratha with a pre-made kebab in it."
"The food takes about 4 times longer to arrive than it should."
"The food and drinks were very nice. I had the English breakfast, but I found the omlette too salty."
"Old stale food delivered. Samosa chat was a samosa in chickpea curry, no fresh yogurt or tamarind sauce."
"The food was ok. It wasn’t amazing. It’s a good place for a casual meeting with friends and for some light snacking."
Customer Service
Pros:
"I enjoy spending time here socialising with friends and appreciate their customer service."
"The staff are always friendly polite and efficient."
"Great value for money! Service was on point! Thank you Fiza for the dope hospitality @chaiiwala she deserves a raise!"
"I don’t normally leave reviews, but I just wanted to say a huge thank you to Victoria F who served us at Chaiiwala today!"
"I’ve been ordering from this chaiwalla for a long time today for the first time I had some problem with my order but Rianna really helped."
"Visited the Walthamstow chaiiwala branch today and I must say they have the most amazing customer service."
"Friendly, fast service. Seating is limited but cosy."
"The staff were very dismissive and too busy flirting with each other to engage with the customers."
Cons:
"The price of the food is ridiculously cheap, where we nearly bought all the options."
"Service was abit slow, and employee behind counter wasn't aware about everything in the menu."
"Staff were accommodating of other customers requests."
"Atmosphere: The staff were very dismissive and too busy flirting with each other to engage with the customers."
"The butter chicken roll is 90% Roti; there is probably about 10g of chicken in it, if that."
"Shocking behaviour of manager after I informed them of bacterial mouldy tasting food which I.could not eat."
"I would give it 5 star but the woman at the till was passively aggressive."
"Went for a quiet lunch and karak today unfortunately wasn’t so quiet it was like a club, the music was extremely loud."