chaiiwala ️Kingsbury Reviews Summary

Customer Service

Pros:

• "The service was really amazing and I would love to say thank you Shamla who took my order."
• "We were greeted by a very kind member of staff by the name of Farhin and she was very polite."
• "Really happy to have Zeeshan serve us as he was very friendly and helpful."
• "The woman who served me, I believe her name is Mariam, was very friendly & welcoming."
• "Aniqa and Jasmine, they were so polite and helped me in choosing my order."
• "The staff at Chaiiwala is exceptional. The staff is friendly, attentive, and always ready to offer recommendations."
• "Sahil's exceptional customer service added to the experience."
• "Sahil who served us was such a friendly guy, food was delicious. Plus it was my mum's birthday and they gave us birthday cake."

Cons:

• "I was standing there in front of the line waiting for them to take my order for 10 mins."
• "On a cold windy evening we came to Chaiiwala and ordered their Masala Chips, Karak Chai and Tea rusks."
• "Absolutely worse Parathay i had, very dry as parathay has to be slightly oily."
• "I was completely disappointed seeing all new staff. I was afraid not to get a wrong thing and that’s what happen."
• "The service is very very poor, I waited for the lady to serve for 10mins while the lady was busy talking."
• "The staff seem so disinterested. You get the feeling they would rather not be there and not have any customers."
• "Very bad experience, the food taste is not good some smell from samosa chaat, parking is big issue."
• "Lovely chaii, although cold version is not the same as hot (this should be mentioned) as karak and iced karak."

Food Quality

Pros:

• "The food was made freshly and brought to our table in no time by the amazing staff."
• "All of which were made fresh and tasted delicious and left us wanting more."
• "The test of shaksuka is so different so good. From the very first bit I loved it."
• "The food here is amazing. I love the kebab roll, loaded chips and the pink chaii is amazing."
• "I have visited this place a few times now and the food is amazing."
• "Ordered the English-ish breakfast, the aloo paratha, and the masala chips. Their Karak Chaii is a classic."
• "The star of the show at Chaiiwala Kingsbury is their remarkable selection of teas."
• "In addition to their exquisite teas, Chaiiwala Kingsbury also offers a tempting selection of snacks and treats."

Cons:

• "I went to eat at this restaurant but the hygiene of the place left something to be desired."
• "Ugly food, I found a hair in my food and the attendants need to use deodorant my god what a horrible smell."
• "Disappointed for the first time! A regular weekend customer. Always come back for chai and karachi bunkebab for weekend bites."
• "Great tea but really disappointed with the food. Ordered 3 dishes, Pakoras were undercooked on the inside but overcooked on outside."
• "Food quality is terrible. I threw mine away, it was soggy, flavours weren't really what they used to be."
• "Very much disappointed with the food quality which was served today."
• "The food is generally good but the chaii which is meant to be the star of the show is awful."
• "Had heard a lot about Chaiiwala so decided to visit this place today for a meal. Totally disappointed, not only was the food tasteless."