Tamburino Restaurant Reviews Summary

Atmosphere

Pros:

• "Always a vibrant enjoyable atmosphere."
• "Lovely atmosphere, you're really cared after."
• "Warm, welcoming ambience."
• "The atmosphere was nice (not too loud or busy for 2 very hard of hearing people)."
• "A really cheerful and lively atmosphere."
• "The atmosphere is authentic, charming and cosy."
• "Vibrant atmosphere, warm welcome."

Cons:

• "Atmosphere: Loud, you could barely hear yourself think let alone anyone on your table talking."
• "The place was buzzing with noise and children."
• "The noise is unbearable at times."
• "It was busy as it was a Saturday evening, and it was very noisy."
• "There is quite a bit of noise from everyone having a good time."
• "Because of that the atmosphere felt unwelcome not something I would expect from an Italian restaurant."
• "This place looked exactly what we were looking for, and would probably have been except for the packed tables (no covid measures in place here apparently)."

Service

Pros:

• "Their covid policy put us at ease as they have an excellent process in place."
• "Incredible food, brilliant staff and fantastic entertainment."
• "The service was excellent the food was the best we have ever had."
• "The waiter and waitress were both lovely and professional and the service was excellent."
• "Very kind and friendly waiter, who gave good recommendations for mains starters and desserts."
• "The staff are always welcoming, attentive and informative."
• "Superb service from all the staff, waiting, cooking and front of house."

Cons:

• "Bookings only as people were turned away without reservations."
• "Booked a table for 9 a month in advance to get 4 phone calls trying to get us to change our reservation to an earlier time."
• "There was a wait to take our drinks and starters as we were asked to move tables to help the restaurant accommodate their covers for another booking."
• "Unfortunately when our food arrived - which was delicious, we had less than 10 minutes to eat it, which rather ruined the experience."
• "I'm afraid I refused to pay the service charge which was automatically added to the bill"
• "Then adding service charge ...really!!!"
• "Service: Slow, direct and did not make us feel comfortable at all."

Food Quality

Pros:

• "The children ate for free! I couldn't believe that bit..it was proper food, not dodgy children's food, but free."
• "The food was superb."
• "Amazing food and even better customer service."
• "Probably the best pizza I've had in ages."
• "The food is gorgeous, made fresh and quickly."
• "A great selection of properly tasty Italian food, with great pride taken in it's cooking and presentation."
• "The food is beautiful and the prices are very good."

Cons:

• "For penne pasta, king prawns & chicken I got lots of penne & sauce, 4 king prawns and some tiny bits of chicken. Not great vfm."
• "Food: Good, when we got it, but not anything reflective of the price."
• "Well, I tasted the worst pizza ever."
• "Food - overpriced. For penne pasta, king prawns & chicken I got lots of penne & sauce, 4 king prawns and some tiny bits of chicken."
• "The Calamari tasted like frozen food."
• "The cheese didn't have consistency, the pizza was mushy."
• "Water now is from the tap not from bottles, colzone is a half of a size now and meat is disgusting."