D GRANDE Reviews Summary

Food Quality

Pros:

• "The food was delicious, especially the verde salsa which was extremely tasty."
• "The guacamole is especially good with the nachos."
• "The Queso dip is the best dip I've had. I could drink it!"
• "The hot sauce was delicious and helped offset the lack of flavor in other dishes."
• "Great flavors and good size portions for the Chicken Enchiladas and Cheese/Onion enchiladas."
• "The homemade lemonade was nicely tangy."
• "The beef fajitas were nicely served on a sizzling plate."
• "The food from the Tortilla Chips and Salsa to the Beef Brisket Tacos was loved."
• "The corn and the taquitos were the best, but again, everything was lovely."
• "The brisket tacos were smoky, moist, and tender."
• "Beef and cheese taquitos had a nice char to the meat and perfectly crispy without being greasy."
• "The street corn was the perfect balance of char, seasoning, and moisture."
• "The pibil pork burrito and brisket taco with some street corn side were delicious."
• "The carne was beautiful and tender and melt in your mouth."
• "The chicken taquitos wrapped in corn tortilla then fried is so flavourful."

Cons:

• "The brisket taco’s were not as tender as I expected and lacking some flavor."
• "The beef fajitas and side of bacon beans were also a bit bland."
• "The enchiladas had little else apart from cheese and cream, and the rice and beans were undercooked."
• "The vegetarian burrito was bland."
• "Fish tacos had a weird taste to the fish, and the enchiladas were nothing but bland sour cream."
• "The rice was dry."
• "The brisket taco was super dry and bland."
• "The mains were bland. Underwhelmingly so."
• "The enchiladas had no taste or texture, just sour cream."
• "The chicken in the chicken fajitas was not good. The tortilla was soggy."
• "The queso was cheesy but a bit flavorless."
• "The grande salad would be better if it had some cheese on it."
• "The brisket taco needed some serious love."
• "The fish tacos were soggy and tasteless."
• "The enchiladas came out looking and tasting the same as cannoli."
• "The shrimp tacos came out ice cold, the whole meal was flavorless."
• "The chicken in the burrito was too dry to enjoy."
• "The tacos smelt odd like cardboard, and the filling was bland."
• "The pork tacos were completely ruined by the over powering taste of cinnamon."
• "The brisket was good but not 'wow'."
• "The burrito was mostly rice. The brisket was good but not 'wow'."
• "The food is expensive and portions are not great, very bland and nothing special."
• "Tacos were dry and stale around the edges and the filling wasn't very generous or tasty."
• "The mains are very plain and tasteless. Not too much menu choice."
• "The mains portions are like side ones."
• "The burrito was soggy."

Service Quality

Pros:

• "The service was welcoming and friendly."
• "Our server was not the best, but the other staff picked up the slack."
• "The staff & service was very enthusiastic & professional."
• "Service we received was top notch, attentive and full of recommendations."
• "The staff are incredibly enthusiastic and friendly, such a pleasure to be around."
• "The waiter was amazing. Really helpful."
• "The staff are really friendly. The cocktails are great too!"
• "Service was really good. They noticed our table was wobbly and fixed it without us even raising it."
• "We were seated and serviced quickly."
• "Management at the time and after were attentive."
• "Hannah is so friendly and remembered me and my boyfriend from when we came in the previous night!"
• "The staff are super friendly and the service is great."
• "Service was quick, nice decor, pleasant staff, and prices are reasonable."
• "The waiter was friendly and very attentive, and he gave some helpful recommendations about the menu."
• "The staff don't want to serve you and then you leave, they want you to have an amazing time."
• "Richard was very sweet and he even took the time to help our young one choose what to have."

Cons:

• "The service was not attentive. Booked a table but the table wasn't ready."
• "Staff organization seems a little chaotic."
• "The waiters are slow to get the bill but enthusiastic and good with suggestions."
• "Good staff for the most part (slow to get bill but enthusiastic and good with suggestions)."
• "Waiters are pleasant but service is slow."
• "The waitress said they didn't do vegan cheese and took the burrito back to the kitchen to ask the chef."
• "We ordered food but sat for 50 minutes with all the tables around us getting served."
• "They then told us our order hadn't gone through."
• "Despite reserving a place, it was closed, leading to obvious embarrassment."
• "Booked a table but the table wasn't ready (dirty chairs)."
• "We had to ask two different waiters for food because our waitress was not attentive."
• "They seem to pick and choose who they serve nicely."
• "Staff were not wearing masks."
• "No details were taken for track and trace."
• "We asked to move table before we sit down and we were refused."

Price and Value

Pros:

• "Prices are reasonable."
• "Great value."
• "Reasonable price for the quality of food."
• "The frozen Margaritas are lush and the staff is super friendly."
• "The half-price margarita deal is a great way to bring in business!"
• "The happy hour 4-6pm is super for vegetarian dishes too."
• "Decent frozen cocktails. Nice part of Chiswick high street."
• "Good value - it is also great value."
• "Most of the staff are a combi of Mexican or Texan and are attentive and helpful - well worth the service charge."

Cons:

• "The margaritas are overpriced during the non-happy hour times."
• "Not a fan of businesses adding charity causes automatically to the bill, permission should be sought first."
• "It is overpriced for what you get."
• "The food is not bad but overpriced."
• "Extortionate prices given what you get."
• "As others have said, the burrito is 90%+ rice."
• "The food is expensive and portions are not great, very bland and nothing special."
• "Very bland, very expensive, won't be returning."
• "If you are going to charge £17 for a burrito, I'm expecting a lot more."
• "The burrito was tiny and almost exclusively rice."
• "The prices were incredibly high for what we got."
• "The food was pretty standstill."
• "The extra charge for pico de gallo was unwelcome."
• "The only critique I have is that the chilli non carne was under seasoned but everything else was seasoned to perfection!"