funky dogs Reviews Summary

Customer Service

Pros:

• "Kim and Tina go above and beyond grooming, letting us know if they find anything they believe we should take a look at."
• "Absolutely love Funky Dogs! Kim and all her staff are very professional and so gentle with my dog."
• "The team at Funky Dogs are also very helpful when trying to fit in that last minute groom."
• "Everyone is very accommodating and friendly when booking appointments."
• "The staff at Funky Dogs are kind and caring and ensure that all customers receive personal treatment."
• "Kim and her team always make you feels like the most important customer in the world even though they see so many people a day."
• "The team and Kim, who’s the owner of funky dogs are so friendly and kind."

Cons:

• "Kim was very unprofessional and shouted at me down telephone telling me that it had nothing to do with me and how dare I call her and tell her how to run her business."
• "Unfortunately, we had booked an appointment for a Tuesday and you got it mixed up with a Saturday and didn't even let me explain."
• "The owner Kim is very nice until something it's not right, until you have a query, until you are not satisfied with the grooming or something on this line."
• "Then you will see another side, an ugly side."
• "Nasty and aggressive owner with a bad attitude. Never again. Avoid at all costs."

Grooming Quality

Pros:

• "They are experienced enough to manage anxious dogs and avoid them suffering unnecessary stress and anxiety."
• "Prices are affordable too."
• "They come home smelling and looking amazing every time!"
• "The dogs are always groomed excellently, both smelling and looking adorable."
• "Incredible dog grooming by people who truly love animals."
• "The ladies were really knowledgeable and advised me not to choose clippers on his fur as it can change the texture."
• "Always take my very nervous cockapoo to Funky Dogs where I feel she’s really well looked after and looks beautiful when she leaves."

Cons:

• "It was like they cut the dog anyway in a rush apparently they had a lot of dogs that day."
• "They have completely cut his coat, so short it looks absolutely ridiculous."
• "I took our Beddlington Terrier to Funky dogs three times unfortunately it wasn't the Beddlington cut we expected."
• "I am shocked, bewildered and furious with what they have done to him."
• "This place is not professional and do not know how to groom all breeds."

Value for Money

Pros:

• "So reasonably priced and very helpful with advice."
• "Used for many years, from very frail old dogs to a new youngster and always 5 star care and grooming."
• "Prices are extremely competitive and the groomed result for my Ziva is 10/10."
• "Great value too."
• "The groom was incredibly reasonably priced and included things that previous groomers haven't."
• "They are also excellent value for money."
• "Highly recommended at a reasonable price."

Cons:

• "Parking is a bit stretched so if you're going here by car leave yourself a bit extra time as you may need to park nearby and walk."

Professionalism

Pros:

• "Very professional, asked exactly what we would like and how we would like it done."
• "The team is very professional and friendly."
• "Kim and her team offer an exceptionally high quality grooming service."
• "They have lovely friendly staff who are trustworthy, hardworking and very professional."
• "Fantastic groomers....tried out Funky Dogs based on positive reviews and I was not disappointed."
• "They are well priced and offer a first class service."
• "Not only do they do a great job but what sets Funky Dogs apart is the personal service you receive."

Cons:

• "Rude and unprofessional... proceeded to get angry and shout on top of me when I was mid way through sentence."