McDonald's Reviews Summary

Service

Pros:

• "The service made this visit enjoyable... it was late at night & we were tired so a lovely chirpy lady was very pleasant to chat to."
• "The staff are usually very friendly, efficient and helpful."
• "Polite staff, usual McDonald's quality food, quick ordering process (even though there are two ordering stations)."
• "Polite, friendly and patient with us despite being held up by our children's painful indecision."
• "Quick service from the drive thru, big order as there was 7 of us, food was hot when we got it, order was correct."
• "However, have visited this particular eating establishment many times over the years and the customer welcome and service is nothing less than consistently excellent."
• "Always friendly and helpful and polite staff."

Cons:

• "Service was slow, but polite wasn't that busy."
• "The place seems severely understaffed."
• "Terrible service just now. Waited a long time & then food cold. Insincere apologies."
• "Shocking service, order was put through wrong twice and no apology whatsoever just we have a lot of customers and not enough staff."
• "Service was very slow with staff chatting and moving as slow as possible."
• "Staff member serving clearly couldn't be arsed with table service."
• "Service took too long and when my food arrived it was stone cold."

Cleanliness

Pros:

• "The restaurant was clean & as I say the service really made this visit!! 😁"
• "Everything was clean and the food was hot."
• "The tables looked like they had been wiped down and the toilets were clean."
• "Place was very clean, and so were the toilets."
• "It’s really clean and friendly and there’s plenty space to sit inside and out - they also have phone charging."
• "The place was clean and the toilets where kept nice."
• "Was really clean on our visit even though it was really busy."

Cons:

• "The toilets smelled like a trucker had a 9hour journey with no stops and unloaded the contents of their bowel over the entirety of the cubicle."
• "Toilets were amongst the worst I have ever visited."
• "These toilets are the worst I have seen in any McDs I have been in."
• "The kitchen floor was filthy with food and dirt everywhere."
• "Probably the dirtiest Mcdonald's that I've been in."
• "Walking in first impression was omg it was the dirtiest McDonald's I've ever been in table and floor full of rubbish and food."
• "This was the VERY WORST, DIRTIEST McDonald's I have ever visited."

Food Quality

Pros:

• "Ok, did stop again by mistake, increasing rating to 3 stars as despite a small wait for food, it was tasty, looked good and was warm."
• "New look McDonald's is spacious and smart with new charging points at each table."
• "A very nice McDonald’s... All food was prepared very well and very freshly."
• "Our food was made fresh n lovely."
• "Food arrived quickly and was hot."
• "Great food!"
• "The food was hot and the order was correct."