"The food was incredible!! Complements to the chef's!"
"The service was impeccable and the food was really good."
"Just returned from a fabulous lunch at Ciao Bella in Mansfield Great starters + chicken mains followed by tiramisu + Italian ice cream."
"Good food in the restaurant, lots of clams in the linguine."
"The mussels were to die for."
"Had delicious freshly made pizza."
"Food is amazing, feels like going to an Italian home to have proper Italian food!"
Cons:
"They sent chicken and chorizo skewers out where the chicken was pink and undercooked and had to sent back."
"Ordered a chicken salad, very disappointed I could recognise which branded salad bag it was out of. Chicken dry and tasteless dried Carrot shavings!!!"
"The food was terrible! Nothing on the 2 pizzas was fresh except the dough."
"The mains were woeful, I could have made better Italian food at home."
"Starter bruschetta was extremely poor, would not order."
"The food when served, was no better than a cook-chilled affair."
"Food was distinctly average. Antipasto was just your standard supermarket cooked meats on a plate."
Service
Pros:
"The staff are very friendly and helpful."
"The atmosphere, attentive staff and just a great afternoon with the bestie."
"All the staff and the atmosphere were amazing."
"Absolutely amazing service, very friendly and professional team."
"The service you receive is excellent especially from Michelle, exceptional customer service, nothing is too much trouble, very observant and impeccable manners."
"Staff very friendly and efficient."
"The staff were very friendly and nothing is too much trouble."
Cons:
"The manager was very rude to us!"
"When I see who presume to be floor manager yelling at his bar man swearing and throwing hand gestures around."
"The staff were not helpful, many people were complaining that the music was too loud and the staff didn't turn it down."
"The staff didn't seem knowledgeable and the service was poor."
"I witnessed two male members of staff treat one of their waitresses like dirt!"
"The waitress was very abrupt and it was obvious they wanted to rush us through."
"This restaurant is abysmal, they don’t train the staff which is appalling, they scream and swear at the staff which is disgraceful and embarrassing on their behalf."
Ambiance
Pros:
"First timers at this venue, lovely seating area outside."
"The restaurant is always clean."
"The vibe of the place very relaxed with a gorgeous outside eating area."
"A lovely atmosphere, sat outside for breakfast and even though its on a main road, you forgot all about it."
"The restaurant has a nice atmosphere."
"It's a beautiful Italian restaurant, well worth a visit."
"The place itself is a really nice atmosphere very cosy and welcoming."
Cons:
"Hard floor and furnishings downstairs mean there is some noise so hard of hearing may want to sit upstairs?"
"Music turned up to war level at around 9.45 as per the Mansfield standard."
"Too hot, too many people packed in downstairs."
"No ambiance whatsoever, drinks overpriced and we were overcharged!"
"It was like a nightclub the music was so loud you had to shout at each other."
"Not been to the main restaurant bit but the annex bar/lounge but. very loud music and noisy."
"There is no room to get around to the tables as they pack too many in."
Value
Pros:
"You get great value! The portions are huge."
"The food was a total value for money. The flavours, the raw material all fresh!"
"Not the cheapest food but it was very good quality so I would still say value for money."
"I thought it was average price for good tasty food."
"Brilliant food and reasonably priced."
"A great choice for a quality meal out at a fair price."
"The food and atmosphere is well worth it which is why the high rating."
Cons:
"Price was just over £12 it looks a bit pricey."
"The prices are high and did not deliver on my honest opinion."
"Drinks were expensive but we had a good time."
"Food nowhere as good, cheap menus, food poor."
"Food extremely salty."
"Drinks overpriced and we were overcharged!"
"Food was ok but nothing special and at £150 for four to be rushed in this way and squashed in won't be returning."