Olivo Reviews Summary

Service

Pros:

• "Marvellous service which caters perfectly for pre-theatre to ensure time to get to seats before curtain up."
• "The staff are very knowledgeable with what's on the menu and can offer you great suggestions."
• "The staff are very nice and friendly, and food is delicious."
• "Would recommend Olivo to anyone who appreciates service with a smile."
• "The staff were very considerate and enthusiastic."
• "Our waitress was polite, friendly, attending to all of our needs without going over the top."
• "Service is fantastic and I have had some great dinning experiences here."

Cons:

• "No personal details were taken from us for the 'track and trace system' and waiters/waitresses were not wearing masks or visors."
• "They didn’t check back on our main courses otherwise we would have told them before my mum battled down half of it."
• "Service today was bad."
• "Service was friendly but very understaffed."
• "Service is awful, 3 times I've been, have to ask for water every time."
• "Service is less than zero. I have never dealt with such rude people in my life."
• "The service was absolutely terrible."

Food Quality

Pros:

• "Food was very good value for money."
• "Had the seafood pasta and spaghetti vongolo which were both excellent, really good portions."
• "The Lobster tortellini was particularly good as was the ice creams and flavour selections."
• "Food are brilliant, real Italian taste."
• "The food was amazing and well priced."
• "The food was absolutely delicious."
• "The food was as delicious as always - we even ordered a second portion of prawns."

Cons:

• "Tortellini dish had half the pasta uncooked and the prawns had a hard but tissue-like texture."
• "The food lacked flavour and portion sizes are rather on the smaller side."
• "The arancini was completely frozen in the middle."
• "Confit of duck overcooked and dry, cherry sauce way too sweet like a jam gravy."
• "The gnocchi were too salty."
• "The amount of pistachio pesto was too much and thick it covered all the gnocchi!"
• "The food was poor, especially the spinach ravioli my wife had which were very stodgy."

Atmosphere

Pros:

• "Atmosphere is excellent."
• "A real Al fresco dining experience blankets provided, and heat lamps for when the sun goes down."
• "Friendly, knowledgeable and attentive staff (despite how busy they were) with delicious food and a pretty setting."
• "Very romantic and cozy atmosphere that is perfect for a couple's date or dinner."
• "A lively and popular restaurant in the centre of town."
• "A historical building filled with authenticity and ambience."
• "Ambience in the rustic settings with exposed beams is relaxed and intimate."

Cons:

• "It can get quite noisy, so if you’re looking for a quiet and romantic meal for two, this may not be the best option."
• "First off 5 of us were seated around a tiny round table tucked into a tight end corner upstairs."
• "Presentation from the 80s."
• "The restaurant was also quite cold."
• "We had a girls night here and were placed upstairs in a corner, painted yellow with strange old artwork the vibe is awful!"
• "Very nice food but quite cramped in the restaurant."
• "Sat outside, atmosphere was great, very busy on a Saturday night."

Value

Pros:

• "Good pricing and if you are in time for the fixed price offering then you're in an even better price!"
• "And for this experience you pay affordable price."
• "Excellent menu with a £20 lunch menu and daily specials."
• "Good value too."
• "2 course lunch menu was very good value."
• "High quality, reasonably priced Italian restaurant."
• "Reasonable price-wise and well worth a visit."

Cons:

• "Very short list of beers.... only one. Pricey for the what you get."
• "Slightly expensive for a not so great meal."
• "The wine was a tad expensive, even for the more basic wine."
• "Most EXPENSIVE pint of lime and soda in the world.!! £7.00!!!! Rip off."
• "For a modest 2 course meal and two drinks, £45 a head is too much."
• "Waiting 2 hours for a main overpriced incompetent staff."
• "My main was poor value for money, I could have eaten it twice more before considering being satisfied."