CS Cars UK Reviews Summary

Customer Service

Pros:

• "The whole experience was so great."
• "Especially the owner treated us very nicely and kept on asking about our likeness and made sure that the car suited our preferences."
• "This was the easiest garage I have worked with."
• "Very helpful and polite staff."
• "Communication and paperwork were spot on and I was highly impressed with Danny who dealt with the situation."
• "The customer service is warm, friendly and inviting - I cannot fault it."
• "Danny and his team are super friendly and helpful - nothing is too much trouble."
• "CS Cars is a great place to buy a car from, there is no hard sell, you can take all the time you need and are trusted to test drive on your own which eliminates nerves."
• "The whole process was very chilled and smooth and respectful, I would thoroughly recommend buying a car from here."
• "Dealt with Danny. Really nice guy and really helpful. The whole experience was hassle free and I don't normally like the car buying experience."

Cons:

• "DO NOT BUY FROM THIS COMPANY!!!!!!! This company sells bodged cars full of hidden faults that they try and hide from you!!!"
• "Worst owner in the world, probably got good lads working for him from what I have seen but he's a total fraudster!!"
• "If I could give zero stars I would. DO NOT USE THIS COMPANY!!"
• "I bought a white BMW 118D, i had only driven it a few days and things started going wrong."

Purchase Experience

Pros:

• "We have bought a Skoda Super b from this garage and we had a Wonderful experience."
• "The whole transaction was seamless, easy and professional."
• "Thank you Danny and all the Team at CS Cars UK, would easily recommend."

Cons:

• "Got me arrested in HIS courtesy car for no mot and insurance."
• "Lied and said he gave me two keys and didn't."

Quality of Cars

Pros:

• "Purchase of Mercedes A180… Excellent service."
• "The car had 12 months MOT, a full service, and 6 months Warranty."
• "My new car is quality and I love it."
• "Very happy with the car, we bought a honda civic from this garage 2 weeks ago."
• "best thing i ever done was buying my renualt grand senic from here. ive had my car for 5 months and the car is brilliant."
• "Took delivery of our new Mercedes A class today, absolutely delighted with not only the car."
• "Bought a Toyota aygo from this garage. Clean excellent working order."

Cons:

• "This company sells bodged cars full of hidden faults that they try and hide from you!!!"
• "Puts Dodgy parts and tried to change manual in the glove box to cover his tracks."
• "Went to view a car had great history, barely any miles, only after further inspection found it may have had a blown head gasket(thick oil in the water)."
• "AVOID AT ALL COSTS ENGINE WAS CHANGED IN THE AUDI A3 PURCHASED FROM THIS SELLER AND THE ENGINE IRREPAIRABLE."

After-sales Support

Pros:

• "What a service! I could not recommend CS Cars more honestly, they're always on hand to resolve any issue."
• "We had a few age-related problems with our car initially but Danny went above and beyond to get it all sorted for us at his own cost."
• "We had a slight problem with the car, we took it straight back to the garage and he fixed it for us that day,."
• "I had an issue which was sorted promptly and professionally. Would definitely recommend as I love my scirocco."
• "Thank you to Danny and Faz for providing a fantastic service. Fitted the back wiper motor while i waited, and work was covered under my warrantee."

Cons:

• "Lying constantly about the repairs."
• "I would stay well clear of these, my brother bought a car on finance and noticed a crack in the skyline window. CS cars UK was reluctant to solve this issue as it had left their premises."
• "AVOID AT ALL COSTS... REFUSED TO PROVIDE PAPERWORK OR RAC 'SUPPOSED' PRE-SALES CHECKLIST. CURRENTLY IN LEGAL DISPUTE AS CAR IS UNECONOMICAL TO REPAIR."

Added Benefits

Pros:

• "They also arranged new MOT and full service free of charge!"
• "the main important aspect is the addition that they will include when you have a deal with them! MOT, insurance suggestions, break down offers!"

Cons:

Location and Facility

Pros:

• "This is a great garage and I would certainly recommend dealing with the guys here."

Cons:

• "Upon arriving we almost considered driving off as the industrial estate that CS Cars is on is not the best looking."

Overall Recommendation

Pros:

• "I would give 10 stars if I could."
• "I highly recommend CS Cars and would happily use them again."
• "Would happily recommend this garage 5 star service."
• "1000% I recommend buying from this place."
• "They are brilliant."
• "I highly recommend also, great honest service."
• "I would definitely recommend as I love my scirocco."
• "I will highly recommend CS cars!!!"
• "I personally recommend CS Cars uk to everyone."

Cons:

• "I’ve had an absolutely awful experience. Buy elsewhere."
• "Dont trust these people! They gave me a so called 12 RAC warranty and 6 months warranty with the garage! The only way i could get them done is to go to court."
• "Beware! They keep changing the company name as well!! But its always the same people working there!!!"
• "If I could give zero stars I would. DO NOT USE THIS COMPANY!!"