PureGym Leicester Walnut Street Reviews Summary

Facilities

Pros:

• "Leicester Walnut Street: The Gym is kept to a high standard of cleanliness and the staff are always helpful and support to your individual fitness needs."
• "This gym has it all, variety of free weights, machines and cleanliness."
• "Excellent selection of machines. Hardly ever a queue."
• "The gym also offers a range of group fitness classes, from yoga and Pilates to high-intensity interval training."
• "Has all the equipment for each kinds of workout."
• "The machines are clean and kept to a high standard."
• "The facilities are top-notch and always clean, with a wide variety of equipment that accommodates all types of workouts."

Cons:

• "After midnight changing rooms is closed, and only 1 disable shower and 1 toilet is open, only cleaner, no staff."
• "Weights room is small in comparison with the rest of the gym."
• "No bench press rack. No olimpic platform."
• "There is a lot of equipment that is out of order."
• "Big lack of weight room equipment."
• "The exercise equipment is archaic and often found an incredibly poor standard of cleanliness and sometimes in disrepair."
• "Half the showers don't work."

Staff and Service

Pros:

• "The staff is friendly and knowledgeable, and they go out of their way to make sure everyone feels comfortable and welcome."
• "Been using this gym for over 2 Years, all the Gym Staff members are friendly and chatty, Over the time I’ve seen some issues at the gym, and they do get fixed."
• "The staff are very friendly and always there to help."
• "The staff are great."
• "Helpful Staff & Cleaners."
• "Friendly staff who teach great classes."
• "All the Gym Staff members are friendly and chatty."

Cons:

• "THIEVES DO NOT BECOME A MEMBERSHIP WITH PUREGYM."
• "They are not answering the phone and not replying to messages or email."
• "Absolutely disgustih rubbish service absolutely stupid company."
• "Staff is always absent and of the 2 terminals outside only 1 works and is very slow."
• "Never seen such rubbish service and rubbish loyalty and rubbish company."
• "Very difficult to cancel.they will not cancel until you stop the direct debit of your card even if you cancel the membership online.they will keep on charging."
• "I want to cancel my membership but I could not cancel it from the website."

Atmosphere and Cleanliness

Pros:

• "Nice atmosphere, plenty of machines and spots to work on."
• "There are always people chatting and working out together, and it's a great place to make new friends and connections."
• "It's a very welcoming gym and there's no pressure from other people or trainers when you go in."
• "Really enjoy this place. If you want a no fuss gym then this is for you."
• "Good atmosphere."
• "One of the things I love most about this gym is the sense of community."
• "I have never seen a gym this clean before which is a big plus in my books."

Cons:

• "The gym gets overcrowded as hell."
• "The persistence of pervy starers will be sure to make you feel uncomfortable most of the time."
• "Over crowded, small free weight area compared to the amount of members, the gym seems busy all the time."
• "The equipment is always dirty as-well (many times got used tissues & other personal things left in the bottle holders)."
• "Also sweat / greasy patches on the equipment are very noticeable which indicates they don’t get cleaned enough!"
• "The equipment is usually covered in dust or grime which is why people use the clean stations."
• "A lot of cardio machines always have chewing gums inside it’s gross and Unhygienic."

Accessibility and Convenience

Pros:

• "There is a big carpark at the end of the road which is free after 6pm."
• "Centrally located and open 24 hours with PIN entry."
• "The 24/7 option is amazing for anyone wanting to plan accordingly."
• "Open 24 hours a day every day."
• "Parking is way better than in Georges Way, Leicester and is free."
• "This gym is great on weekends when its empty."
• "A Good Clean 24 Hour Chain Of Gym's All Over The Uk."

Cons:

• "Car parking is quite often a nightmare so it's nearly always full in the gym car park."
• "There is hardly any parking. Struggle every-time I come."
• "The parking is a nightmare if you go in the evenings."
• "You can never get on that equipment during any social able hours except from 10pm onwards."
• "It’s just too busy. There is a uni campus nearby but I had it when I have to queue for machines."
• "This gym is always very very busy even during the off-peak periods."
• "Generally rammed in the evenings and in the mornings at around 6am."