Ramada Oxford M40 Reviews Summary

Room Quality

Pros:

• "The room (double bed room) was spacious and clean and exactly like the website photos."
• "The rooms and beds were comfortable."
• "Rooms nice and modern, well decorated and clean."
• "The room we stayed in was nice and the bed was particularly comfortable considering the small amount that we payed for a last minute booking."
• "Room clean and not too noisy."
• "The room was wonderful for the price, very tidy and big and noise isolated."
• "The room in the hotel are very clean and furnished really nice."

Cons:

• "The hotel itself has seen better days, could definitely do with a knock down and rebuild."
• "The bathroom is full with mold and hairs."
• "The bathroom is filthy, with public hairs all over the walls bathtubs."
• "The sheets on the double bed had stains on them and I found a long black hair in the bed when I pulled back the covers."
• "Both the beds in the room were so uncomfortable, none of us got much sleep."
• "Rooms are out dated box rooms with not a lot of storage."
• "The room carpet was dirty."

Staff and Service

Pros:

• "The staff at the hotel was very helpful."
• "Staff went above and beyond to assist us."
• "Customer service of staff is to be complimented as they very quickly and without quibble allocated a new room for me."
• "The hotel was beautiful and staff was very helpful."
• "Staff are some of the nicest, helpful people I have had the fortune to meet."
• "Staff were very good, courteous and pleasant."
• "Staff very efficient and friendly."

Cons:

• "I left the hotel but forgot 3 jackets I had left in the wardrobe but I rang to collect them and the woman said in broken English that the items weren't there."
• "It was the worse place ever to stay the staff did not have no clue on how to do there jobs."
• "Unfriendly staff at the till and never enough cashiers for the queues."
• "Staff were uncooperative. Struggled to get a coffee."
• "The staff were rude, lazy and incompetent."
• "The staff were very rude and unhelpful."
• "The hotel staff are the most unhelpful and rudest people I have had the misfortune of interacting with."

Value for Money

Pros:

• "Great value for money, friendly staff."
• "Good service station. Loads of places to eat including KFC and Burger king."
• "Value for money is exceptional!!!! About £130 for 3 nights."
• "The room was basic but good value as £100 cheaper than my normal chain hotel group."
• "A really excellent find for me. Very good value for money and everything in very good order for my three night stay."
• "At just over £150 for a three night stay, I would expect a higher standard of both cleanliness and facilities / amenities."
• "12 minutes out from Oxford, great value for money, friendly staff."

Cons:

• "Way overpriced for what it is."
• "For a service hotel it was ok."
• "The Ramada hotel is not good value for money - poor breakfast arrangements."
• "Totally disappointed with my room £155 far too much for what I got."
• "An okay mediocre place but everything is expensive."
• "Over paid for the room."
• "The hotel is disgusting. The toilets and showers have mold and the beds don’t get changed."

Cleanliness

Pros:

• "The services are clean, staff are helpful and value for money."
• "It is very clean and has an excellent choice of places to eat and rest."
• "The hotel and rooms are always clean and respectable."
• "Rooms cleaned to a very high standard."
• "Clean sheets and towels."
• "Very clean and spacious rooms."
• "The rooms are very nice and a good size."

Cons:

• "The picnic area was overrun with RATS, be-sporting themselves while patrons attempted to enjoy their lunch."
• "Rooms where not clean, dirty towels on the floor, used pads in the toilet and beds that had been slept in before."
• "Dirty room, crumbs on chair and table tops, hair in shower, edges of carpet filthy."
• "The rooms were dirty, the carpet had stains everywhere, the room smelt strange and dusty."
• "These petrol station toilets are the worst I have ever seen at a motorway services."
• "The room is in a state of neglect."
• "The hotel is disgusting. The toilets and showers have mold and the beds don’t get changed."