King's Highway Reviews Summary

Food Quality

Pros:

• "The sticky toffee pudding is to die for."
• "Fabulous!! Excellent food, hospitality and a relaxed atmosphere."
• "The food was brilliant and can't fault the place."
• "Food is standard fare for chain pub but perfectly fine."
• "Food is absolutely delicious & presented well."
• "Food came out quickly. Well presented tasty food."
• "The food was very good, and so was the service."

Cons:

• "Nachos were cold (and cost £10)."
• "The starter wasn't edible and looked awful."
• "The food wasn’t very nice at all, my daughter had a carvery, the roast potatoes were very hard."
• "Not sure what they have done to the Zinfandel, always used to be lovely but now it's quite unpleasant."
• "Food missing. Poor quality. Many items burnt."
• "Tasteless and poor quality."
• "The food at the carvery wasn't brilliant, dry and ran out of some items."

Staff and Service

Pros:

• "Lovely food, excellent barstaff, plenty of space inside."
• "Nice friendly pub."
• "Had a nice relaxed atmosphere and the service was good."
• "All staff were pleasant and efficient; special mention for Liz who served us at breakfast."
• "Staff were pleasant."
• "The service is always great."
• "Very pleasant staff, clean well maintained, warm and welcoming."

Cons:

• "Service was fast. Was first seated right next to 2 full tables and we asked to move."
• "Booked a table for 7 for my mother's birthday for 7.30pm we arrived 15 minutes early and went to order the food to be told that they had no meat or fish dishes."
• "Rude staff. Drinks we were waiting 30 min. Starter around 45 min and main course around 1 and a half hour."
• "The service all round could improve with some more attention to detail and care."
• "Food took an hour to came. Staff appeared to be arguing with each other."
• "Service was a bit slow at after 7.30 meal."
• "Slow service, not much interaction with a waiter/waitress. It felt like a lot of waiting."

Accommodation

Pros:

• "The rooms are bright, clean & comfortable."
• "Most importantly the beds were really comfortable!"
• "Comfortable, welcoming and clean."
• "Really friendly staff, great rooms and great food."
• "Massive, comfortable bed."
• "Bed was very comfortable."
• "The room was very clean, and the bed comfortable."

Cons:

• "Only down side were the hairs on the shower wall from the previous occupant!!"
• "It was also very warm inside the room but there is no air con or even a fan to speak of so had to sleep with the windows open."
• "The whole place needs to lick paint, dirty, dusty and something from the dark ages."
• "On arrival one of our 3 rooms stunk of cigarette smoke."
• "Before we ever leave a hotel, we always strip the bed and sheets and put them into the bath for the cleaning staff. This is when we found old blood stains on the quilt."
• "Pub is full of flies so we couldn't have our evening meal there."
• "The ladies bathroom needed a good clean."

Value for Money

Pros:

• "The carvery is lovely, especially when one takes into consideration the price."
• "All the prices are very reasonable too, I would highly recommend."
• "it was only £3.70 so very reasonable in comparison to the places I usually drink."
• "They offer 2 medium carverys for £10, which we took advantage of."
• "Great food great prices."
• "Very good value for money."
• "The prices are excellent too."

Cons:

• "We were given a steak and ale pie that was clearly microwaved!"
• "The price was too much for the portion actually on our plates."
• "Thought I would have a slice of cake to take home, as they did look so lovely in the cabinet. So disappointed £6.45 absolute rip off."
• "The meal prices are a bit high since the last menu change."
• "Food was poor. Paid 60 pounds for 2 kids 2 adult meals and nobody enjoyed there food."
• "The food was mediocre."
• "Poor quality cheap food. Went for breakfast and it wasn't very good at all."

Atmosphere and Cleanliness

Pros:

• "Had a nice relaxed atmosphere and the service was good."
• "clean and easily accessible for the wheelchairs which is great."
• "Good drinks choice, nice atmosphere."
• "Nice clean pub and restaurant, plenty of seating indoors and out."
• "All covid rules are in place and a very safe environment."
• "Lovely pub, friendly staff, and comfortable and relaxing to sit down and enjoy a meal."
• "Went for lunch on Saturday and they've implemented excellent social distancing practices."

Cons:

• "Nipped to the toilets before dining and they were in a right state. No toilet seat on one toilet, all toilets were dirty and floor was dirty too."
• "The floors in the establishment had not been cleaned as me and my children’s footwear was sticky."
• "The place was also very dusty in obvious places like the light fixings and the top of the mirror etc."
• "The toilets were disgusting to say they do food."
• "Social distancing measures largely ignored. Nobody wearing masks (customers or staff)."
• "Some of the vegetable's were dried out in the carvery."
• "Lighting where we sat wasn’t very bright so couldn’t see to eat properly."