BodyTech Solihull Ltd - The No1. Vehicle Repair Specialist in Solihull Reviews Summary

Customer Service

Pros:

• "Really friendly guys. I’m really happy with the result and would definitely recommend and use again."
• "Wesley was an absolute star. He was so professional from my initial phone call to returning my vehicle fully repaired."
• "Fantastic customer service and Wes and his team really know their stuff!"
• "BodyTech Solihull were super efficient, highly professional, extremely friendly, and I would thoroughly recommend them to anyone looking to get their car/vehicle fixed."
• "Wesley and his team are so professional and my car is as good as new."
• "Very professional, had the job done within minutes."
• "The most amazing customer service from the first phone call!"

Cons:

• "After recommending this workshop... my daughters boyfriend turned up to get a quote 3 times, all prearranged and you had gone home quite obviously on purpose!"
• "Wesley you shot yourself in the foot no longer will any of our cars be coming back to you and we sent a lot of business to Adrian."

Quality of Work

Pros:

• "Wesley and team repaired a dent to wheel arch of my partner's metallic grey BMW, paint match is superb, and the original damage is completely undetectable."
• "The overall result is above and beyond expectations."
• "Did an amazing job on my car! Had it for 2 days and has been finished to a high standard!"
• "The body work was completed to a very high standard in a much shorter time than I anticipated."
• "Bodytech had my Audi Q5 in for 3 days and I couldn't fault the quality of the work."
• "Very impressive work carried out on the side panel of Honda jazz which was badly scratched and part of door panel/bumper also needed to be sorted out."
• "The BodyTech team did a great job repairing the bodywork on my car, it all looks brand new!"

Cons:

• No negative comments regarding the quality of work were provided in the reviews.

Value

Pros:

• "Brilliant value, quality and service with a smile."
• "Excellent job done on my car paintwork at a very reasonable price."
• "First class repair completed at 20% of the original quote as found extent of damage was not as wide as first envisaged."
• "The quoted repair cost is competitive yet offer quality service."
• "Great value and fantastic customer service."
• "A genuine young man who provides a fair and honest appraisal, with excellent prices."
• "Saved me £800 which I was quoted by another garage."

Cons:

• No negative comments regarding value were provided in the reviews.

Professionalism

Pros:

• "Wes himself is an absolute gentleman and a pleasure to deal with and he is honest, trustworthy and good to his word always."
• "Wesley was very professional and provided a high level of customer service."
• "Absolutely fantastic service from Wesley earlier this week."
• "Wes was friendly and gave me honest advice about the work required to fix my car and the pricing."
• "The job they had done was unbelievable. The car was spotless and the side of the car that had been damaged looked like nothing had happened."
• "Wesley himself is a nice guy with professional techniques to fix and restore car exterior."
• "Total professional."

Cons:

• No negative comments regarding professionalism were provided in the reviews.

Efficiency

Pros:

• "I took my car there and within 15 minutes the damage was repaired."
• "All done very quickly. I was very impressed."
• "He also saved me hundreds of pounds and took the time to explain everything to me."
• "The work he carried out on my car was to a very high standard and completed quickly."
• "Work undertaken at a very short notice... original front wing returned to new & bumper scuffs done to a very high standard with perfect paint match and no overspray."
• "Wesley repaired bumper within 10-15 mins, as it was a small cosmetic job. He did it for free, which was unbelievable."
• "Fixed my broken bumper in less than 20 minutes while we waited."

Cons:

• No negative comments regarding efficiency were provided in the reviews.