Dent Craft Reviews Summary

Category: Auto body shop Birmingham

Address: Unit 8, Granby Business Park, Granby Ave, Birmingham B33 0TJ, United Kingdom

Phone: +441217223271

Rating: 4.9
based on 195 reviews.

Quality of Service

Pros:

  • "They managed to pull the dents out with no paint damage and no visible signs of any damage, highly recommended."
  • "Their work is absolutely First Class. They are the best repair centre around by far from their price range to the quality of their work."
  • "Brilliant people... excellent job repairing dents in my car I'm about to sell. Professional, polite, great price, and the job completed is fantastic."
  • "Not only was their quote the cheapest I'd found, their work and reviews spoke for themselves, and the lads were lovely to chat to."
  • "I was delighted to see that it had been repaired to a standard that the damage is nowhere to be seen, no paint runs, no bumps, no overspray, no dull patches, no orange peel, just perfect!"
  • "The job came out as perfection and my car is fairly new so the dents were quite noticeable, now my car is back to it spotless condition."
  • "I was amazed to see the excellent job they had done. I cannot recommend Dave and his team highly enough."
  • "Their service, expertise and quality in delivery is 10/10!"

Cons:

  • "Scammers. They 'expert' had a glance on my car and told me the car bumper is beyond repair and needs to be fitted new for the price of £400 + labour. Had it repaired in another place for £250 and looks like it never had any damage."

Customer Service

Pros:

  • "Very professional and polite, great price, and the job completed is fantastic."
  • "The lads were lovely to chat to, I felt safe leaving my car with them."
  • "Good efficient service with excellent communication and all at a great price."
  • "These guys are fantastic. Thought it was a bit too good to be true looking at the reviews but they really are that good."
  • "The hospitality was second to none, as is their level of professionalism and experience."
  • "Very helpful, polite and professional. Really pleased with the work carried out on my car."
  • "Great company, very friendly and professional."
  • "They were highly professional, personable and went above and beyond to put the smile back on my face."

Cons:

  • "No negative reviews specifically addressing customer service were provided."

Price and Value

Pros:

  • "Not only was their quote the cheapest I'd found, their work and reviews spoke for themselves."
  • "Dropped in unannounced and got a quote, vehicle was booked in for Saturday. Got a call the next day to advise slot available for Thursday due to a cancellation, had the vehicle back after a few hours."
  • "Had a great service at Dent Craft. They provided a quote quickly and were able to book me in for the following day."
  • "I saw great reviews for Dent Craft online, when looking for a local business that could repair two small dents on my car. My experience with these guys was outstanding, from start to finish."
  • "Just been on a 5 day pdr course and I can honestly say it's been the best experience."
  • "The price was very reasonable and the job was done to a very high standard, couldn't ask for more."
  • "Dave even polished the scratch out which was in the dent! 10/10 Fully recommend."
  • "Dale and Dave are absolute diamonds at Dent Craft! Nothing is too much effort for these guys."

Cons:

  • "Scammers. They 'expert' had a glance on my car and told me the car bumper is beyond repair and needs to be fitted new for the price of £400 + labour."

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