Address: Unit 8, Granby Business Park, Granby Ave, Birmingham B33 0TJ, United Kingdom
Phone: +441217223271
Rating: 4.9
based on 195 reviews.
Quality of Service
Pros:
"They managed to pull the dents out with no paint damage and no visible signs of any damage, highly recommended."
"Their work is absolutely First Class. They are the best repair centre around by far from their price range to the quality of their work."
"Brilliant people... excellent job repairing dents in my car I'm about to sell. Professional, polite, great price, and the job completed is fantastic."
"Not only was their quote the cheapest I'd found, their work and reviews spoke for themselves, and the lads were lovely to chat to."
"I was delighted to see that it had been repaired to a standard that the damage is nowhere to be seen, no paint runs, no bumps, no overspray, no dull patches, no orange peel, just perfect!"
"The job came out as perfection and my car is fairly new so the dents were quite noticeable, now my car is back to it spotless condition."
"I was amazed to see the excellent job they had done. I cannot recommend Dave and his team highly enough."
"Their service, expertise and quality in delivery is 10/10!"
Cons:
"Scammers. They 'expert' had a glance on my car and told me the car bumper is beyond repair and needs to be fitted new for the price of £400 + labour. Had it repaired in another place for £250 and looks like it never had any damage."
Customer Service
Pros:
"Very professional and polite, great price, and the job completed is fantastic."
"The lads were lovely to chat to, I felt safe leaving my car with them."
"Good efficient service with excellent communication and all at a great price."
"These guys are fantastic. Thought it was a bit too good to be true looking at the reviews but they really are that good."
"The hospitality was second to none, as is their level of professionalism and experience."
"Very helpful, polite and professional. Really pleased with the work carried out on my car."
"Great company, very friendly and professional."
"They were highly professional, personable and went above and beyond to put the smile back on my face."
Cons:
"No negative reviews specifically addressing customer service were provided."
Price and Value
Pros:
"Not only was their quote the cheapest I'd found, their work and reviews spoke for themselves."
"Dropped in unannounced and got a quote, vehicle was booked in for Saturday. Got a call the next day to advise slot available for Thursday due to a cancellation, had the vehicle back after a few hours."
"Had a great service at Dent Craft. They provided a quote quickly and were able to book me in for the following day."
"I saw great reviews for Dent Craft online, when looking for a local business that could repair two small dents on my car. My experience with these guys was outstanding, from start to finish."
"Just been on a 5 day pdr course and I can honestly say it's been the best experience."
"The price was very reasonable and the job was done to a very high standard, couldn't ask for more."
"Dave even polished the scratch out which was in the dent! 10/10 Fully recommend."
"Dale and Dave are absolute diamonds at Dent Craft! Nothing is too much effort for these guys."
Cons:
"Scammers. They 'expert' had a glance on my car and told me the car bumper is beyond repair and needs to be fitted new for the price of £400 + labour."