Address: 385 Dunchurch Rd, Rugby, CV22 6HU, United Kingdom
Phone: +441788522080
Rating: 4.3
based on 161 reviews.
Product Range and Availability
Pros:
"The store is well-organized, offering a wide range of products."
"Sainsbury's Christmas shopping was a festive delight! The store's warm atmosphere, varied selections, and attentive staff made the experience enjoyable."
"Very easy to navigate, good choice of food on offer as always."
"Great place for your shopping, even tho is a bit expensive at times."
"Nice big Sainsbury's store, has a restaurant and a good selection of clothes & children's toys."
"All products are very good quality. If you are looking for something, chances are that you'll find it there."
"Spacious and plenty of variety. The definition of a one stop shop - it has everything you could ask for!"
"A really great store with plenty of well stocked shelves, the store is set up great with ease of movement."
Cons:
"the prices of the products are high compared to other super markets."
"Never again we will eat at their coffee shop. My 8-year-old son received a "massive" meal made of one sausage, 10 CHIPS, and 3 pieces of chewy, undercooked broccoli."
"It's at the low end of Sainsbury's. Poor gluten free options."
"Absolutely devastated by the amount of rises in food."
"Sainsburys does not employ enough people the customer service continues to get worse."
"Bakery supposed to be fresh and it’s all nearly out of date by end of the day!!!!"
"Was very disappointed as I'd not been to this store for quite awhile and found the delicatessen has closed."
"Overpriced, instead of having shelves full of item's with reduced price stickers that still makes it dearer than most other supermarkets, stop being greedy and try being competitive."
Customer Service and Staff
Pros:
"The staff is friendly and helpful, creating a welcoming atmosphere."
"Lovely store, loads of choice and great to see that Sainsbury’s have started to launch Christmas."
"Brilliant staff here. Toby resolved an issue that the hapless and incompetent overseas based Sainsbury's CS were unable to do."
"Great store genuine quality. One thing I noticed though is there are not enough black or mixed race people shopping."
"Always shopped at Sainsbury's, never disappointed. Staff are nice, high quality food, great selection."
"Really great staff, very helpful and always friendly."
"I have some complex medical issues and am on medications that are quite rare, the staff at the pharmacy are wonderful going above & beyond for their patients."
"Very good store, with awesome staff. Lots of space and a great selection of products."
Cons:
"If I could put no star I would. I went into the store today to do my weekly shop. I went to pay and no tills with real people were open."
"Never again we will eat at their coffee shop. My 8-year-old son received a "massive" meal made of one sausage, 10 CHIPS, and 3 pieces of chewy, undercooked broccoli."
"Dreadful place for tourists. Have to pay double the price if you don't have a loyalty card! How do tourists get one."
"It's at the low end of Sainsbury's. Staff on the shop floor swearing, self checkouts intermittent, staff looking after them nowhere to be found."
"Sainsbury’s Dunchurch, used to be a great place to shop, but due to the recent move to self-service tills, and a “locked in until you prove you’ve paid for your shopping” I've decided to move to another well know store."
"I was shocked to hear that the portion of chips for kids has 6 chips (so I can consider my son lucky for having 10 on the plate)."
"The store is on a downward spiral went Saturday 5 tills open ques at the new self serve tills not enough tills to serve me and people like me that will not use self service."
"Went to visit the cafe this evening for our tea. We had gone through th process of getting our drinks and cakes ect and went to order our main meals. To be told by the girl "oh were not doing hot food""
Pricing and Value
Pros:
"Sainsbury's consistently delivers a positive shopping experience."
"Despite slightly higher prices, the quality and convenience make it a worthwhile choice for a joyful celebration."
"Very easy to navigate, good choice of food on offer as always."
"Good range of items quite spacious not as big or it seamed, as some but that is sometimes a good thing."
"I would say - business as usual. I like shopping in evenings because there were very few shoppers."
"The newly added barriers at the entrance to the shop...changes the layout of the shopping experience. Wide choice of products, with slightly steep prices."
"Very good choice of food, prices seem to have come down since the last time we visited; probably something to do with their Aldi price match."
"Always well stocked, has a bakery, pharmacy, sushi counter, pizza counter and a lindt pick and mix stand."
Cons:
"the prices of the products are high compared to other super markets."
"Dreadful place for tourists. Have to pay double the price if you don't have a loyalty card! How do tourists get one."
"Absolutely devastated by the amount of rises in food."
"Sainsburys does not employ enough people the customer service continues to get worse as they cut people and rely on automation that cannot do all a human can."
"Once good - no longer unfortunately (Rugby superstore)."
"Even less tills but tons more awful self service check outs. Christmas will be hell here. Clearly getting rid of staff to make more money for their shareholders."
"I dislike the differential pricing, one price overpriced, a reduced price if you use a Nectar card, BUT Spend a £1000 on your Nectar card is only worth £5 in points."
"Overpriced, instead of having shelves full of item's with reduced price stickers that still makes it dearer than most other supermarkets, stop being greedy and try being competitive."