L&M Body Repairs Reviews Summary

Category: Auto body shop Croydon

Address: 17-25 Neville Rd, Croydon, CR0 2DS, United Kingdom

Phone: +442086847135

Rating: 5.0
based on 106 reviews.

Quality of Service

Pros:

  • "The guys did such an amazing job the car looks better than when I first bought it."
  • "Phil and his team are perfectionists and communication was great throughout."
  • "Phil and his team repaired the A pillar and the side mirrors. They look so good I almost thought they replaced the parts with new ones!"
  • "The work done here is absolutely incredible."
  • "When I saw my car after the repair it looked so good - it was gleaming and the job Phil and the team did was pristine!!"
  • "The paint and body work was absolutely spot on, I was honestly lost for words."
  • "The car is finished to a very high standard 10/10."

Cons:

  • "There's a 2 month wait for repairs because they're so busy!"

Customer Service

Pros:

  • "Friendly staff and a positive atmosphere."
  • "I've never experienced such good, kind-hearted service."
  • "Phil, the owner, is honest and trustworthy and did a fantastic job on my car."
  • "Fantastic service from Phil and his team. Went above and beyond to repair my car... Very good value for the full service provided."
  • "Phil's customer service skills is next level."
  • "Amazing service. Good deals. Friendly and very helpful."
  • "Phil was great. Reasonable quote and kept us informed from start to finish."

Cons:

  • "There are a few reviews on here which don't do justice, one I suspect is by a competitor trying to drive business away from L&M Repairs."

Value for Money

Pros:

  • "Friendly staff, job completed on time for a good price and they even offered to drive the car back."
  • "Also Phill has got very attractive prices !!!"
  • "Professional, helpful, absolute value for money."
  • "Phil charged me less than what he had estimated."
  • "My rear bumper was fixed within a day at the very good price!"
  • "Best price I found by far, I cannot recommend these guys highly enough."
  • "I was charged an extremely fair price."

Cons:

  • No cons related to value for money were mentioned in the reviews.

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