Kitty Angels Birmingham Reviews Summary

Communication and Updates

Pros:

• "Received lots of updates, lovely photos and videos every day."
• "We received updates and photos which put our worried minds at ease!"
• "They also soothe all of our away-from-home anxieties with daily updates and photos, providing excellent communication with us every step of the way."
• "Having the knowledge that Reggie and our house were in good hands with daily updates and funny little pictures of playtime for Reggie, totally put our minds at rest."
• "I loved the WhatsApp video and photo updates."
• "The team sent daily updates and pictures during their visits, and it was clear to see they loved my cats just as much as me!"
• "The daily update with photos and videos were so reassuring."

Quality of Care

Pros:

• "Knowing my Gatsby was in such good hands."
• "They take excellent care of our cat and send photos whilst we're away, which we love."
• "Our cat is very shy and would hate a cattery, so the service Kitty Angels provides is perfect for us."
• "Fed, watered, played with, litter cleaned out, daily photos provided with news - what more can one wish for?"
• "They run a very professional service but with a great human touch."
• "Charlie and Prince love Kitty Angels looking after them as they get dedicated play time, they’re fed and well looked after and don’t even miss us!!"
• "Kitty Angels are absolutely the best cat sitters."

Professionalism and Reliability

Pros:

• "Excellent & most reliable service. Friendly, Affordable & Super efficient also at short notices."
• "Very reliable, genuinely want to care for your pet, and trustworthy."
• "Communication is excellent with daily updates and photos and I can honestly I have never worried for one second about the gang when we are away."
• "A brilliant service! We've used Kitty Angels 4-5 times now and they are always fast to reply and really friendly."
• "They are very professional, have all the appropriate insurances and really care for the cats."
• "Professional, thorough, and passionate are just a few words I could use to describe them."
• "Absolutely amazing service! Not only are they extremely Professional but really go the extra mile!"

Additional Services

Pros:

• "They can take care of the rest of your home, too - and they certainly went the extra mile for us!"
• "Always gone above and beyond watered plants and brought in post!"
• "The value add of considering security, watering plants etc is just brilliant."
• "Extra care was given to their every need and play time too! Our garden pots were even watered!"
• "They have gone above and beyond to keep our cat happy when we are away."
• "It was a mini-heatwave in the UK so Zac also watered the plants in the garden - as well as adjusting the blinds, collecting the mail etc."
• "They even purchased extra food for me."

Customer Satisfaction

Pros:

• "Everyone I know who has tried Kitty Angels so far has been very happy with their service too, I really cannot recommend them enough."
• "I would highly recommend."
• "Would highly recommend them."
• "I would highly recommend kitty angels to anyone who wants an alternative to a cattery."
• "Highly recommend and will use them again."
• "Would recommend wholeheartedly."
• "Can't recommend Kitty Angels highly enough, they really think of everything to make cat and human happy."

Cons:

• "Our cats were all ok when we returned, & if I'm honest, seemed slightly disappointed that it was us."