Address: Birmingham Business Centre, Unit 10 Mount St, Nechells, Birmingham B7 5RD, United Kingdom
Phone: +447930515600
Rating: 5.0
based on 124 reviews.
Quality of Work
Pros:
"The car looks absolutely stunning now."
"What they have done is absolutely unreal. I really didn't think what they've done to the car I left them was possible."
"The service coupled with the actual work that was undertaken was and is absolute sublime."
"The car pictured is 11 yrs old and after a 3 stage paint restoration and ceramic coating, I am one very chuffed customer."
"The van looked immaculate I can’t describe the detail other than amazing."
"Byron shows a genuine enthusiasm & love for his art. Very comprehensive & informative."
"Byron’s team was very professional and they have everything done down to detail, even my brake calipers are cleaned."
Cons:
No negative comments about the quality of work were mentioned in the reviews.
Customer Service
Pros:
"A special shout-out to Byron for providing me with daily updates on the progress."
"He was honest straight away about what he thought the car needed and what he could achieve."
"I spent a good 15 minute call initially with Byron to go through my options for matte paint protection."
"Byron kept in touch throughout the work, providing me with updates and making sure that everything was being carried out as I expected."
"The after sales experience has been great so far - Byron recommended which work to get done next."
"Byron asked me to leave a review and said it didn’t have to be good but I can’t lie."
"Highly recommend! Byron was super friendly and extremely helpful in explaining the process."
"Byron knows his stuff, his communication with daily updates on his work so far was something we looked forward to."
Cons:
No negative comments about customer service were mentioned in the reviews.
Professionalism
Pros:
"Excellent service received, very professional & polite."
"He made me feel comfortable throughout the whole process, giving me daily updates about my car."
"Byron offers a totally professional service & his genuine passion for cars is refreshing."
"I've been looking for someone reliable to sign write my van after being let down by others who say what I want 'won't work' or just weren't interested, then I found Top Wrapz!"
"From the moment I met Byron I just knew I'd made the right decision his customer service and passion is so evident."
"Top Wrapz was helpful in helping us decide on best colour wrap to use."
"Byron was very professional and explained all processes fully prior to my delivering the car to him."
Cons:
No negative comments about professionalism were mentioned in the reviews.