Top Wrapz Ltd Reviews Summary

Category: Auto restoration service

Address: Birmingham Business Centre, Unit 10 Mount St, Nechells, Birmingham B7 5RD, United Kingdom

Phone: +447930515600

Rating: 5.0
based on 124 reviews.

Quality of Work

Pros:

  • "The car looks absolutely stunning now."
  • "What they have done is absolutely unreal. I really didn't think what they've done to the car I left them was possible."
  • "The service coupled with the actual work that was undertaken was and is absolute sublime."
  • "The car pictured is 11 yrs old and after a 3 stage paint restoration and ceramic coating, I am one very chuffed customer."
  • "The van looked immaculate I can’t describe the detail other than amazing."
  • "Byron shows a genuine enthusiasm & love for his art. Very comprehensive & informative."
  • "Byron’s team was very professional and they have everything done down to detail, even my brake calipers are cleaned."

Cons:

  • No negative comments about the quality of work were mentioned in the reviews.

Customer Service

Pros:

  • "A special shout-out to Byron for providing me with daily updates on the progress."
  • "He was honest straight away about what he thought the car needed and what he could achieve."
  • "I spent a good 15 minute call initially with Byron to go through my options for matte paint protection."
  • "Byron kept in touch throughout the work, providing me with updates and making sure that everything was being carried out as I expected."
  • "The after sales experience has been great so far - Byron recommended which work to get done next."
  • "Byron asked me to leave a review and said it didn’t have to be good but I can’t lie."
  • "Highly recommend! Byron was super friendly and extremely helpful in explaining the process."
  • "Byron knows his stuff, his communication with daily updates on his work so far was something we looked forward to."

Cons:

  • No negative comments about customer service were mentioned in the reviews.

Professionalism

Pros:

  • "Excellent service received, very professional & polite."
  • "He made me feel comfortable throughout the whole process, giving me daily updates about my car."
  • "Byron offers a totally professional service & his genuine passion for cars is refreshing."
  • "I've been looking for someone reliable to sign write my van after being let down by others who say what I want 'won't work' or just weren't interested, then I found Top Wrapz!"
  • "From the moment I met Byron I just knew I'd made the right decision his customer service and passion is so evident."
  • "Top Wrapz was helpful in helping us decide on best colour wrap to use."
  • "Byron was very professional and explained all processes fully prior to my delivering the car to him."

Cons:

  • No negative comments about professionalism were mentioned in the reviews.

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