White Horse Reviews Summary

Food Quality

Pros:

• "Absolutely lovely meal! Me and my partner both had the ribeye steak and it was cooked to perfection."
• "Fresh food and excellent value."
• "The food most importantly was excellent all round."
• "Food was served hot and well presented it was all cooked fresh and tasted delicious."
• "Lovely food that arrived promptly and was both delicious, hot and affordable."
• "Fantastic food nice and hot very tasty."
• "The food was amazing, the staff were so friendly."

Cons:

• "Simply put the food was awful."
• "Worst meal I’ve ever had !!!"
• "Food was poor."
• "Very poor quality, frozen, tasteless meals."
• "Helpful staff, shocking food. My husband's chicken was raw, my food was cold."
• "The pub itself is good but there are often problems with food."
• "Food was not cooked raw in middle chicken was overcooked and like a piece of rock."

Service

Pros:

• "Great staff, very friendly always smiling."
• "We were served by Cher who was very friendly and chatty and was a pleasure to meet."
• "Good service, friendly and quick."
• "The service from the staff member serving us was excellent too."
• "The bar staff are brilliant! Tate and Billy we're very attentive, nothing is too much trouble and it was a pleasure to be served by them!"
• "Very friendly and helpful staff."
• "Staff very helpful and polite nothing was too much trouble."

Cons:

• "45min wait for main course. 40min wait for two desserts."
• "However the gang of flies that showed up during the meal buzzing around really put us off."
• "A hour and half of my life wasted! Poor service and bad food."
• "Still waiting for food after 70 mins. Took 40 mins to let me know they haven't got a curry!"
• "Tonight overcharged £20 for a bottle of wine we didn’t have... adults meal vile, chicken smelt off, steak fatty and no amount of chewing would get you through."
• "Staff walking about with no communication."
• "Our first Christmas without our dear mom... An already difficult day was made worse by very poor service."

Ambiance & Cleanliness

Pros:

• "The pub was great plenty of tv's for sport and even a pool table."
• "I find the pub to be spotless, clean and friendly."
• "Such a wonderful pub."
• "Just at the Belfry ordered one of their new summer picnic offers... what a brilliant pub."
• "It has a huge fireplace."
• "Spacious dining area with TV screens, outside play area for the children."
• "Lovely traditional pub with a family-friendly atmosphere."

Cons:

• "The only suggestion would be to clean the tables and menus as they were super sticky, lol."
• "Sticky menus and noisy kids running through the restaurant."
• "Don't bother. Scruffy, in need of some TLC."
• "The whole area was littered with cigarette ends and broken glass."
• "Place needs a thorough overhaul."
• "Awful, we’ve been coming regularly for a while tonight was the final straw... pub dirty."
• "Also kids climbing through window by our table."