CaravanCrazy Reviews Summary

Product Knowledge and Efficiency

Pros:

• "Lewis & Chris at Caravan Crazy, their product knowledge, attention to detail and efficiency has been second to none."
• "Lewis emailed me videos of how to install the window and how to fit the window locks and stays."
• "Crazy Caravan recently supplied me with a replacement front centre window for my 2012 Swift. It was difficult to find this replacement but, Chris at Crazy Caravans was very knowledgable and very helpful."
• "I use CaravanCrazy as they have the ability to source each of the replacement parts that I have been unable to source elsewhere."

Cons:

• No negative comments found regarding product knowledge and efficiency.

Customer Service and Responsiveness

Pros:

• "Their service was exceptional, replying to my emails as quickly as the time difference between us would allow."
• "Thank you for your speedy and knowledgeable service and would highly recommend you."
• "I spoke to these guys - they asked questions - they clarified details - they MADE SENSE!! Rarely do you get a company with such care for its customers."
• "After an18 months search for a window for my 2005 CI Motorhome finally found CaravanCrazy and unbelievably they had one in stock! Chris and Lewis fantastic service, replied overnight to all emails."

Cons:

• No negative comments found regarding customer service and responsiveness.

Pricing and Savings

Pros:

• "They quoted me £996, which is approximately a 33% saving on the original quote."
• "caravan manufacturer was charging £925 for a window but Caravan Crazy provided it for less than £500."
• "Chris was really helpful and even advised on how to fit it. Would definitely recommend 100%."

Cons:

• No specific negative comments about pricing found.

Delivery Speed and Packaging

Pros:

• "A replacement window I was told by my dealer would not be available until Feb 2024 was ordered, arrived well within the 10-14 day estimated."
• "The window arrived in 9 weeks from the order date and was duly collected."
• "the packaging was something else .. had to fight to get in it lol…nothing was going to damage the contents!!!"
• "Ordered two windows for my motorhome, received them very quickly, they were well packed."

Cons:

• No specific negative comments about delivery speed and packaging found.

International Service

Pros:

• "I live in New Zealand and I couldn’t source a replacement window for my ABBEY caravan here so I contacted CaravanCrazy in England who were able to find one."
• "Dispatched window and it arrived in New Zealand 6 days later. Brilliant Company Top recommendation!"
• "Very well packaged and delivered to the republic of Ireland, which a lot of UK companies don't want to do."
• "Any fellow Australian Caravaners should give these guys a shout for anything that is European Caravan related. Could not recommend enough."

Cons:

• No negative comments found regarding international service.