CSN Motorcycle Training Ltd Reviews Summary

Category: Motorcycle training centre

Address: Riverside 3, Car Park, Sir Thomas Longley Rd, Rochester, ME2 4SQ, United Kingdom

Phone: +441634296500

Rating: 4.9
based on 155 reviews.

Training Experience

Pros:

  • "Training was spot on to get me through Mod 1 and Mod 2."
  • "Great company and all lovely people at the company, couldn’t fault any part of the process or people… great teachers and helped me learn."
  • "The instructors have clearly been doing this for a very long time. The assessment is thoroughly done to understand your capability."
  • "My trainer was Steve and he was more than amazing, very easy to get along with him and learn at the same time, went through everything with great details."
  • "I can't thank them enough for all the help they have given to myself and my autistic son who now is enjoying his new found freedom."
  • "They teach you how to be a safe rider not just how to pass the test."
  • "I went from no experience to riding away with a full license within a few days training."
  • "The whole team are very down to earth, friendly and have so much experience and knowledge to pass on during your training!"

Cons:

  • "I was shocked to how this company operates. Spoke with Neil found him unhelpful and was under the impression that money was an issue."
  • "My son went here twice as got told needed more training and the second time he went he got shouted at and told he was not good enough, made a poor autistic man cry."
  • "Got say Steve top bloke but he needs to lay off the break himself I get it all about safety but he's got to realize he was a beginner at one point!!!"
  • "Im glad that someone else came forward about this rat infested establishment, the first day i came here rats all under the container they have their office inside of, it's a very dirty place."
  • "What a joke sat outside in wet weather waiting for bikes, then 12 trainees in a postage with the one running backwards in front of me."

Customer Service and Staff Attitude

Pros:

  • "Great company and all lovely people at the company."
  • "Absolutely lovely bunch of guys who knows their stuff."
  • "The first step was a short assessment with Andy for him to assess the length of course he believed I would need, I feel he got this bang on."
  • "My son did his CBT a few weeks later, now going into A2 and my wife did her CBT and will be booking her DAS very soon."
  • "I’ve previously done my CBT with CSN and had the best day!"
  • "What a great team. 51 years of age and had never even sat on a bike. 5 lessons later and I now hold a full bike licence!"
  • "A great end to end process with the team."
  • "The team are great and friendly. They give solid advice on how to ride and they pick up on the slightest of errors."

Cons:

  • "I was shocked to how this company operates. Spoke with Neil found him unhelpful and was under the impression that money was an issue."
  • "My son went here twice as got told needed more training and the second time he went he got shouted at and told he was not good enough, made a poor autistic man cry."
  • "Got say Steve top bloke but he needs to lay off the break himself I get it all about safety but he's got to realize he was a beginner at one point!!!"
  • "Im glad that someone else came forward about this rat infested establishment, the first day i came here rats all under the container they have their office inside of, it's a very dirty place."
  • "What a joke sat outside in wet weather waiting for bikes, then 12 trainees in a postage with the one running backwards in front of me."

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