Oliver's restaurant Reviews Summary

Food Quality

Pros:

• "The food was so good, we really liked how fresh it was and went two days in a row."
• "So impressed with the food we had last night- everything was top quality and well presented from start to finish."
• "Fantastic food, large choice, great portions, beautifully prepared."
• "The food was very tasty, well prepared / presented and served to a party of eight people at the same time which most restaurants struggle to do."
• "Food was great and a nice environment."
• "Our first visit to Oliver's restaurant and we were very impressed... The food was hot, well presented and very good value for money."
• "Food average, although if you saw truffle on the menu you'd expect truffle in the dish, there way maybe a slight dash of truffle flavoured olive oil in the sauce that I had."
• "Food outstanding great family birthday meal."

Cons:

• "Food was poor, peppercorn sauce was like water."
• "New Year's eve 2022... Only really three courses, as a bucks fiz, a sorbet palette cleanser and a glass of champagne I do not count as courses."
• "Restaurant was empty only one a big table by the window and they try to sit us next to it? Meal was ok pasta too spicy lots of sausage and not enough seafood."
• "We had afternoon tea; one vegetarian and two normal... Didn't receive any scones and when we asked we received two (3 in our party) pathetic looking scones the size of a pontefract cake."
• "Food was nice, however when we go out to eat with the family we expect to eat together all courses... service has dropped."
• "The food was average. Not a great choice. Basic foods, burger and chips, fish and chips, pie and chips, steak and chips and bolognese."
• "Food was nice, but food just average which is a shame."
• "Food and staff are great. But I would not reserve as this means giving them all my personal details."

Customer Service

Pros:

• "Excellent service, superb foods and more than affordable prices. Our favourite eatery."
• "Communication via email prior to our event was so easy, nothing was too much trouble."
• "We hadn’t booked put managed to get a table for 4 on Sunday afternoon. The staff were amazing, friendly and attentive."
• "The proprietor checked all tables to ask if everyone was happy with their food and service."
• "All staff were efficient and attentive without being over the top."
• "Went today at lunchtime with friends... They weren't going to give a discount on 2 of the meals, but one friend didn't pay for her main. As she couldn't eat it."
• "I was pleasantly surprised... Friendly staff made it a lovely evening."
• "Well what can I say? Staff were second to none, absolutely fantastic, very smart and extremely helpful and welcoming."

Cons:

• "Visited Oliver’s today for a birthday lunch for my daughter. Sadly let down by one very rude & miserable waiter / staff member."
• "My friend and I visited Oliver's for the 1st time... We found her rude and in need of some customer care training."
• "Only one member of staff who appeared to have anything about them... The girls seated us without a drinks menu and stood in a gaggle chatting all night."
• "The only reason I scored so low was I noted that as we were only two, and there were some big tables in, the other tables received priority service leaving two females trying and failing to get attention."
• "Staff were absolutely brilliant and the waiter looked after my 85 year old mother in law brilliantly. Not really keen on doing this to be honest but understand if it's busy."
• "My 15 year old daughter had booked for Mr and her grandmother to go to Olivers for afternoon tea... His reply was "do you seriously expect me to just rustle up afternoon tea for you without any notice."
• "Unfortunately a terrible experience overall... The chef challenged our ability to know the cooking stage of a steak and the term lobster was used way to frequently when in reality they used average prawns."
• "Had the southern fries chicken, and I was expecting something along the lines of a breaded chicken thigh, drumstick, instead I was served chicken nuggets!"

Ambience and Atmosphere

Pros:

• "Went for my 70th. Brilliant service lovely atmosphere and food was great."
• "What can I say, our guests were thrilled with the lovely ambience, excellent service."
• "Fantastic food, large choice, great portions, beautifully prepared, brilliant service for 16 adults and 2 children."
• "Really classy restaurant, formal dining experience, wonderful staff."
• "Such a beautiful atmosphere, staff lovely and attentive."
• "First time we have dined but certainly won't be the last. Our party of 4 were extremely well looked after from the minute we entered the restaurant to when we left."
• "Light and airy venue. Good spacing between the tables and a lovely friendly atmosphere."
• "Lovely welcoming staff who were very attentive and hard working. The food was absolutely lovely."

Cons:

• "Very poor value... Only four parties of people in the restaurant."
• "Restaurant was empty only one a big table by the window and they try to sit us next to it? Every other table was available and no try to seat us 1 or 2 tables away?"
• "Very nice bar but I find the restaurant a bit soulless and food just average which is a shame."
• "Place itself was fine and staff were friendly, but has to wait to be seated (later than the booked time with children)."
• "Went to Olivers thinking I would be given a freshly prepared meal. I ordered the veggie burger and was given a birds eye veggie burger, fresh out of the frozen aisle in ASDA."
• "Very impressed amazing service and we was a large party food was delicious and service was outstanding will definitely be back soon! Sunday lunch was gorgeous highly recommend"
• "Extremely disappointed. First time here for lunch to find that i was served "MacDonald" style chips with my meal."
• "Lovely place, great Gin, speedy service, shame about the dirty protest in the gents toilet."