Address: 136-137 High St, Colchester, CO1 1SP, United Kingdom
Phone: +442080545400
Rating: 4.3
based on 229 reviews.
Food Quality
Pros:
"The poached eggs were perfectly cooked - runny and with bright yellow yolk oozing."
"Delicious food and lovely service!"
"The food was lovely and reasonably priced."
"Both the eggs and tomatoes were exquisite however and the coffee is amazing."
"The calamari which was cooked to perfection, and Bill's house burger that was cooked exactly as I had requested."
"The food was well prepared and came in good time."
"The food was delicious and cooked to perfection."
Cons:
"Very pretty restaurant. I've had good and terrible food here."
"Steaks were fatty and full of gristle."
"The tuna tacos are disgraceful as the tortilla is not soft, it was more like a chip and rather stale which was a waste of good tuna."
"The chicken burger was super tough, so worth keeping that in mind."
"Incredibly underwhelming burger. Could have gotten it better, faster and cheaper at McDonald's."
"The chicken shawarma the chicken was cold."
"The steak was tough so probably frozen and defrosted."
Service
Pros:
"Shout out to the staff who was very patient when getting our bill paid for."
"Service is always fast and friendly."
"The service was amazing very well priced for the quality of the food."
"The staff were very lovely & answered any queries regarding the food."
"Really friendly staff, really good food and the atmosphere and restaurant itself is very welcoming and relaxed."
"The staff were friendly and welcoming and there was a nice cosy atmosphere."
"Staff were extremely helpful and very polite."
Cons:
"The meal took ages."
"The service was very slow. The man who took our order forgot things multiple times."
"Service is REALLY slow though. It will take ages to get served or get food."
"Service charge is not paid directly to the staff it is used to make up their wages, when I pay a service charge it's for good service not to save the owner paying a decent wage, would not return for this reason, pay service charge in cash it then goes to staff."
"Didn't like the slap on service charge of 10% when the service was average."
"Service terrible. You have to be quite assertive to get attention."
"Bit of a long wait at the end of our meal though."
Ambiance
Pros:
"Beautiful hidden gem for breakfast and brunch."
"The atmosphere at the restaurant was warm and comfortable."
"Never been into Bills in the evening before and the ambiance was lovely."
"The atmosphere of the store itself is amazing to look at."
"Extremely attentive staff with a vibrant atmosphere."
"A lovely atmospheric place to eat in, fascinating tiles, weird things under the ceiling above you, old bare worn floorboards - Lovely!"
"All set in a cosy relaxed atmosphere."
Cons:
"There was an employee that kept pacing and staring at everyone while they ate which did take away from the atmosphere."
"Post lockdown and feel the tables are far too close together, no social distancing in this place at all."
"Music is a little loud."
"The room in which we were sat was also very dimly lit, which made it very hard to read the menu."
"Apart from the factory noises blaring out and labeled as 'Music', a cacophony of mindless repetitive headbanging nonsense."
"The environment is nice - music is a little loud."
"Always a lovely atmosphere when I've been."
Value for Money
Pros:
"At £14:95, it was good value, especially with the quality of the food."
"Nice food for good prices."
"The price was reasonable too."
"We were shocked when we were told that children eat for FREE during half term."
"Love this place, shame it's next to a bus stop, but the seating outside is in the shade and the food is great, 11 quid for two courses on the set menu is good value for money."
"Good value for money."
"Very well priced for the quality of the food."
Cons:
"Expensive and not up to scratch."
"I've noticed the prices have shot up a lot and the portion size has reduced a lot."
"Beer pricing was outrageous. No draft beer available."
"Drinks are quite expensive."
"Expensive place. I did not feel like the premium I was paying for my meal was adequately met with service and quality."
"Personally, I thought the food was slightly pricey for what you got."
"Food overpriced for what you get."
Hygiene
Pros:
"Dealing well with social distancing and hygiene."
Cons:
"Tables weren't very clean, the seating wasn't very clean, but what I consider unacceptable is dirty cutlery and dirty crockery."
"Poor hygiene."
"Both me and my friend found hairs in our food."
"Cold food and a hair in mayo...very off putting."
"We intended to stay for a full meal, but being that close and then finding hair in our starter - we decided to pay and leave."
"The bacon was cold and the sausage was a bit undercooked."