Bromley Park Dental and Implant Centre Reviews Summary

Dental Care Quality

Pros:

• "Not only is the quality of dental care first rate, but you are also treated as an individual with individual needs."
• "Victor always puts me at ease alongside the hygienist and all members of the staff."

Cons:

• "The treatment in almost every practice was poor, for some reason something always went wrong."

Customer Service

Pros:

• "The staff are always friendly and accommodating and are there to help."
• "Sensational Susan who is a dental nurse and receptionist is such an asset to the team."

Cons:

Professionalism

Pros:

• "They are very professional but also reassuring and caring if you are nervous of the dentist."

Cons:

Accessibility and Convenience

Pros:

• "Because I have the Denplan Insurance, I was able to get an appointment quickly."
• "The 3 D scan in the Practice is very handy, saving time to travel somewhere else to get it done before the procedure."

Cons:

Comfort and Care

Pros:

• "Mr Chan has a calming approach and is gentle when working on your teeth."
• "Victorious Victor is always victorious when it comes to carrying out any dental work on your teeth."

Cons:

Facilities

Pros:

• "Always clean and tidy with an undercurrent of quiet efficiency this surgery is excellent."
• "I also wanted to mention the toilets were super clean and smelt lovely."

Cons:

Communication

Pros:

• "Mr Chan explained everything regarding my treatment to me in detail."
• "Arnold Tang is an excellent dentist. He made me feel very comfortable during my procedure and explained exactly what would happen."

Cons:

Emergency and Urgency Handling

Pros:

• "The reception staff are very friendly and will always do their best to get you seen as soon as they can."

Cons:

Dentist Professionalism and Expertise

Pros:

• "Victor Chan - he was great, calm, caring and clearly experienced with great advice."
• "Eimear is a fantastic dentist, caring, has a gentle touch and is happy to answer your questions."

Cons:

Dental Treatment Experience

Pros:

• "Great service, everything was explained to me about the treatment I was going to receive."
• "The treatment was quick and painless."

Cons:

Hygienist Services

Pros:

• "Pauline Christy is the best dental hygienist I have ever encountered."

Cons:

Follow-up and Aftercare

Pros:

• "He explained everything in details regarding the follow-up treatment which might be needed."

Cons:

Long-term Relationship and Loyalty

Pros:

• "I have been coming here for over 30 years."
• "My family have all been patients of Bromley Park Dental practice for many years and all have been taken very good care of."

Cons:

Communication and Information Clarity

Pros:

• "I recently met with Veeren to discuss the possibility of a tooth implant. All options were explained very clearly."
• "It’s always a nervy thing visiting the dentist. As always I was immediately reassured by the questions she asked me and the checks she performed."

Cons:

Anxiety and Phobia Management

Pros:

• "I would recommend Bromley Park Dental to anyone, especially those with phobia’s."
• "I have never felt so calm under the guidance of Goswyn & his dental nurse."

Cons:

Overall Satisfaction and Recommendations

Pros:

• "I would thoroughly recommend Victor Chan and Bromley Park Dental practice to anyone."
• "I am very happy using Bromley Park."

Cons:

Dentist Expertise and Care

Pros:

• "Victor has continued to provide excellent care for us."
• "Being well past retirement age I have visited many dental surgeries and can truly say that Bromley Park Dental Surgery is the best I have visited."

Cons:

Patient Comfort and Experience

Pros:

• "Eimear was kindness itself, took a lot of time to ensure I was fully numbed and talked me through everything."
• "Friendly, professional and informative. Thank you Eimear for making my check up a painless and positive experience."

Cons:

Customer Service

Pros:

• "The hygienist Pauline Christy is excellent too, as are the team on reception!"
• "Very professional and helpful staff from the receptionist up to the dentist."

Cons:

Overall Satisfaction

Pros:

• "My family and I have been patients at Bromley Park for over 25 years."
• "Been a member of this practice for many years. Very Highly recommended."

Cons: