The Ealing Dental Practice Reviews Summary

Staff and Dentists' Professionalism

Pros:

• "From the reception team to dentists everyone is so welcoming, friendly, professional and helpful."
• "Mr Nick and his team are exceptional and I have always felt listened to and cared for."
• "Dr Nick Simon has completely changed my life for the better from the day I walked into the practice."
• "Dr Indy Rai is a very professional, honest and caring dentist."
• "Very professional service all the way from receptionist to the dentist."
• "The whole team is so lovely and welcoming, making you feel like home."
• "Dr. Rai has been very professional."
• "Dr. Indy Rei is a dentist that one can really rely on."
• "The front staff and the doctor are always very professional and courteous."

Cons:

• "Dr Cholia was abrupt dealing with us."
• "Don't go here, they are not capable of treating you."
• "Firstly, I would like to say that I didn't really have a good experience."

Dental Procedures and Treatments

Pros:

• "I've had consultations, fillings, tooth removal and cleaning done and all done fantastically."
• "My treatment was extremely quick and professionally delivered."
• "I've just completed my 6-month braces treatment with Dr Nick Simon and it has completely transformed my smile."
• "I now have the smile I have always wanted; it has given me so much more confidence in myself."
• "No pulled teeth and I had my braces off in just 6 months!"
• "Dr Simon did a brilliant job with my teeth."
• "The work was reasonably priced and I got a follow up message the week after my crown fitting to check I was ok and happy with the results."

Cons:

• "Also after having requested the credit to pay the treatment, does he tell me that he is not a Orthodontist but only a hygienist...what the hell???"
• "Only during the visit it appeared that this practice doesn’t specialise in dental implants, but only crowns."

Practice Atmosphere

Pros:

• "The service I received from Nick was completely outstanding."
• "Even the music in the reception room makes you feel relaxed."
• "The premises is clean and welcoming being in a good location in West Ealing."
• "The waiting area is clean and relaxing."
• "The practice is clean, professional."
• "The surgery is always so chic and spotless - well worth the journey to visit you all."

Patient Care and Communication

Pros:

• "He has amazing way of clearly talking me through the treatment."
• "I have been coming to the Ealing Dental Practice since the 1990's and have always received excellent dental care."
• "Dr Indy and he made me aware of everything that was taking place and all options explained thoroughly."
• "Dr Nick Simon is so nice and patient, and made sure he explained every single step of the process to me."
• "All treatment options are explained carefully and honestly."
• "Expertly professional treatment & service - Indy always takes all the time you need to answer questions and concerns."

Cons:

• "I’m disappointed with my first “new patient” visit at the practice."
• "Dr kokodia...very very unorganised."

Outcomes of Treatment

Pros:

• "The outcome is absolutely fantastic, smooth and comfortable appointments and very high levels of professionalism."
• "I never imagined my teeth would ever be so straight and so white."
• "My life has changed in better now."
• "The results have been superb. You've not only given me straight teeth, but a very natural smile."
• "I now smile for every picture! Thank you for everything."
• "Dr Rai and the team at Ealing Dental Practice were highly professional and competent in fixing my broken front teeth."

Cons:

• "Since I had my treatment done I never had not one good comment about my teeth."
• "My teeth never changed colour."
• "There was no difference before and after apart from the extreme sensitivity now."

Overall Satisfaction

Pros:

• "I couldn't recommend Ealing Dental Practice enough."
• "After trying several dental practices over the years I am so glad to have found this gem."
• "I will always recommend this practice to anyone."
• "I could not be happier with the results."
• "Thank you Ealing Dental Practice for the professional service, definitely a 5-star rating from me."
• "I have never been happier with a dentist before."

Cons:

• "I feel very let down by this practice."
• "I don’t recommend this place."
• "I regret going there."
• "Overall very bad experience."
• "Will not be returning."

Value for Money

Pros:

• "Excellent value for money."
• "The price is very reasonable."
• "Good value for the quality of service and treatment received."

Cons:

• "I think it’s overpriced."
• "Paid a lot of money and didn’t see results."
• "They just want your money."