The Dental Gallery Reviews Summary

Category: Dental clinic London

Address: 3 The Mall, London, W5 2PJ, United Kingdom

Phone: +442085663194

Rating: 4.9
based on 122 reviews.

Professionalism

Pros:

  • "Professional experienced and polite."
  • "You can also sense the high expertise of the dentist nurse too by the way she was working during the treatment."
  • "Both the dentist and the hygienist were very informative and thorough."
  • "Dr S. Dhami provided outstanding service and would highly recommend her."
  • "Dr Roham Barez and Aleksandra explained every step of the process to me and were really understanding and friendly."

Cons:

  • "Poor behaviour on reception- wanting to add patients for a fee even if they do not require services being forced on them."

Dental Treatment and Results

Pros:

  • "Had numerous fillings which have stood the test of time."
  • "The dentist was calm, really knowledgeable and attentive."
  • "Extractions were painless!"
  • "Dr Bahrez and his team did a brilliant job with my Invisalign."
  • "Dr Barez provided diligent care throughout the entire process of Invisalign braces."

Cons:

Hygienist Services

Pros:

  • "Neda did a fantastic job cleaning my teeth and giving me advice on how to clean my teeth better."
  • "She is approachable, knowledgeable and very professional."
  • "Neda really stands out for me as she's the best hygienist in town."

Cons:

Customer Service

Pros:

  • "Very welcoming staff and superb professional treatment."
  • "All of the staff were incredibly friendly."
  • "The receptionist was very nice and friendly."
  • "Everyone I met on recent visits offered a brilliant service."

Cons:

  • "And the rude woman on reception says ‘then I suggest you find another dentist’."

Anxiety and Comfort

Pros:

  • "For someone who has a lot of anxiety around dentists, it was a friendly and relaxing experience."
  • "If you are someone who is afraid of the dentist I would recommend this practice, they made me feel completely at ease."
  • "During my 2 visits Dr. Barez, the hygienist, the nurse and all the staff in reception were incredibly professional & friendly, felt at ease almost in no time."

Cons:

Accessibility and Convenience

Pros:

  • "I especially appreciate the ability to book appointments online, making it easy to fit into my busy schedule."
  • "It was easy to book an appointment online."
  • "Scrupulously clean and Covid-compliant, plus Saturday appointments if you need them."

Cons:

Price and Value

Pros:

  • "All completely painless and value for money."
  • "Appointments may seem expensive but you absolutely get what you pay for."

Cons:

  • "A bit on the pricey side but worth every penny as you get amazing results."

Child-Friendly Service

Pros:

  • "We brought our one-year-old for her first dental appointment at The Dental Gallery... and the dentist really put our daughter at ease."

Cons:

Overall Recommendation

Pros:

  • "I highly recommend this place for anyone looking for a great dental experience."
  • "I couldn't be happier with the service I have received from The Dental Gallery."
  • "I highly recommend The Dental Gallery and I will not be changing practice again."

Cons:

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