Address: Tilly's Ln, Staines, TW18 4BJ, United Kingdom
Phone: +441784442988
Rating: 3.2
based on 159 reviews.
Food Quality
Pros:
"Only soups were hot and yummy."
"The food was delicious and it was warm/fresh."
"Massive selection. Many fresh options. Absolutely delicious food."
"Fantastic hot and cold buffet, some nice sushi, fresh made noodles of your choice, amazing little cakes."
"The perfect selection of food- great with my food allergies as things were labelled."
Cons:
"Cold food offered. Fruit flies were sitting over fruits. Ice-cream was half melted."
"Cold, cold food. Food tasted bland and unseasoned."
"There are various dishes available to choose from but lacking the taste."
"Went early evening meal but there was no food, whatever there was it was very bland tasteless."
"Food was so cold and stale, after taking almost £33 right at the beginning."
Service
Pros:
"Really nice staff."
"The staff was constantly checking if any of the trays needed some refilling!"
"Fantastic staff. Excellent experience."
"Very nice customer service and all of these for a very good price."
"Nice and clean restaurant, friendly staff."
Cons:
"Impolite Manager, other staff is nice but service was poor overall."
"Surly manager. Waited for staff at the steak grill hot plate- unmanned."
"Staff didn't ask if we had been before or if we knew how it worked here."
"Staff are generally abrupt and not particularly friendly."
"Staff looked pretty clueless about the food as when asked about the ingredients of some of the food they couldn’t tell if it was vegetarian or non-vegetarian."
Hygiene
Pros:
"The place looked clean and modern."
"Smart, Clean, Nice decor, friendly staff."
Cons:
"ACs were not on. Flies flying around. Some of the bowls had water after washing."
"Yorkshire puddings served as part of buffet along with pizza? Not very Chinese. Wouldn’t ever go back."
"There was flies on fruits, stinky plates/drinking glass sadly no hygiene standards."
"The buffet is misleading and doesn't include soft drinks. Also, the toilets are very dirty and looked unhygienic."
"People there eating doesn’t look good on the restaurant and the hygiene standard are very poor there is excrement around the toilet seats."
Price and Value
Pros:
"Incredibly economical. Pay on arrival for food. Then eat till you burst."
"The place is a good value for money! The dishes have been replaced really quickly."
"Very reasonable price for buffet. We will be back…Thank you 🙏🏼"
"Fabulous food at a fantastic price, in a pleasant atmosphere."
Cons:
"I think it's a tad expensive and not keen on the idea that you have to pay as soon as you walk in the door."
"All buffets include soft drinks within the price. Also, the soft drinks are extortionate!"
"Not worth the price, drinking glasses had a weird coating, buffet wasn't replenished often."
"Most of the foods taste the same. Looks nice, clean and fancy but being there once was enough."
"This food was not worth the money. It was cold the plates were tiny."