Kung-fu Oriental Buffet Reviews Summary

Category: Restaurant Staines

Address: Tilly's Ln, Staines, TW18 4BJ, United Kingdom

Phone: +441784442988

Rating: 3.2
based on 159 reviews.

Food Quality

Pros:

  • "Only soups were hot and yummy."
  • "The food was delicious and it was warm/fresh."
  • "Massive selection. Many fresh options. Absolutely delicious food."
  • "Fantastic hot and cold buffet, some nice sushi, fresh made noodles of your choice, amazing little cakes."
  • "The perfect selection of food- great with my food allergies as things were labelled."

Cons:

  • "Cold food offered. Fruit flies were sitting over fruits. Ice-cream was half melted."
  • "Cold, cold food. Food tasted bland and unseasoned."
  • "There are various dishes available to choose from but lacking the taste."
  • "Went early evening meal but there was no food, whatever there was it was very bland tasteless."
  • "Food was so cold and stale, after taking almost £33 right at the beginning."

Service

Pros:

  • "Really nice staff."
  • "The staff was constantly checking if any of the trays needed some refilling!"
  • "Fantastic staff. Excellent experience."
  • "Very nice customer service and all of these for a very good price."
  • "Nice and clean restaurant, friendly staff."

Cons:

  • "Impolite Manager, other staff is nice but service was poor overall."
  • "Surly manager. Waited for staff at the steak grill hot plate- unmanned."
  • "Staff didn't ask if we had been before or if we knew how it worked here."
  • "Staff are generally abrupt and not particularly friendly."
  • "Staff looked pretty clueless about the food as when asked about the ingredients of some of the food they couldn’t tell if it was vegetarian or non-vegetarian."

Hygiene

Pros:

  • "The place looked clean and modern."
  • "Smart, Clean, Nice decor, friendly staff."

Cons:

  • "ACs were not on. Flies flying around. Some of the bowls had water after washing."
  • "Yorkshire puddings served as part of buffet along with pizza? Not very Chinese. Wouldn’t ever go back."
  • "There was flies on fruits, stinky plates/drinking glass sadly no hygiene standards."
  • "The buffet is misleading and doesn't include soft drinks. Also, the toilets are very dirty and looked unhygienic."
  • "People there eating doesn’t look good on the restaurant and the hygiene standard are very poor there is excrement around the toilet seats."

Price and Value

Pros:

  • "Incredibly economical. Pay on arrival for food. Then eat till you burst."
  • "The place is a good value for money! The dishes have been replaced really quickly."
  • "Very reasonable price for buffet. We will be back…Thank you 🙏🏼"
  • "Fabulous food at a fantastic price, in a pleasant atmosphere."

Cons:

  • "I think it's a tad expensive and not keen on the idea that you have to pay as soon as you walk in the door."
  • "All buffets include soft drinks within the price. Also, the soft drinks are extortionate!"
  • "Not worth the price, drinking glasses had a weird coating, buffet wasn't replenished often."
  • "Most of the foods taste the same. Looks nice, clean and fancy but being there once was enough."
  • "This food was not worth the money. It was cold the plates were tiny."

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