Picturedrome Macclesfield Reviews Summary

Atmosphere and Ambiance

Pros:

• "The staff are always helpful and there’s plenty of atmosphere, dogs are welcome and the tables large for sharing."
• "Can get quite busy, but I find that adds to the atmosphere."
• "Really cool venue, loads of different vendors, dog friendly."
• "Lovely atmosphere, great to see so many young families here on a Friday evening."
• "Good ambience. Has indoor and outdoor seating."
• "The whole idea of the Picturedrome is magical- there are old movie posters on the walls and often there's a projection of a cult classic for everyone to see."
• "A great place for all ages and food tastes."
• "Fantastic place and just what Macclesfield needs."
• "Hectic and bustling, nice vibrant atmosphere."
• "Great vibe in here. Cold Saturday afternoon and it was buzzing."

Cons:

• "The Italian sandwich shop was shut, the fish place has closed, no more pasta place, no more mussels."
• "Difficult to have a conversation due to the background noise."
• "Without sounding like a Karen… this establishment is pretty darn awful."
• "Also, they let dogs in. Why on earth would I want to go and pay astronomical prices to sit around dogs."
• "The only downside is the table we ended up at felt gritty and dirty, and it took AGES for our food to arrive."
• "Also - expect to see lots of dogs🐕🐶."
• "The atmosphere is akin to a (posh) works canteen or Weatherspoons with echoing voices competing with neighbouring tables just to be heard."

Food Quality and Variety

Pros:

• "Recommend the steak, burger and pizza. Really good value, fresh tasty food."
• "Food is always amazing quality though. I highly recommend the lemon and poppy cake."
• "The ramen we had was absolutely superb, so tasty and looked fantastic."
• "Had Rubens potatoes and lamb shawarma, margarita pizza and the sandwich place outside. All great, and baked by bean desserts were v good too."
• "Ordering using the App is rapid and a great place to pop to for lunch with friends and family who can all order what they like from a huge menu."
• "Food looks good but pricey."
• "Just discovered this place and it is incredible! The unique concept of multiple food sections within the restaurant serving completely different, yet equally exquisite food."
• "Individual operators producing quality food & drink."
• "In the few days we were in Macclesfield we visited 3 times for drinks and a meal. Great atmosphere, lovely and warm even though it was freezing outside."
• "The food selection is pretty decent, we went for a seafood platter and veggie mezze platter."

Cons:

• "Brilliant concept just annoying that drinks always arrive so long after the food."
• "A couple in the group had burgers, very over priced and very average, with no sides."
• "Food wasn’t good at all. Extremely overpriced and the food was so, so greasy."
• "Ordered the lamb shawarma from Reuben’s. It consisted of chunks of lamb fat with very little lamb meat."
• "Over priced for what we got, fried chicken burger looked impressive but I'd rather eat a McDonald's. Pizza was ok but very greasy."
• "Update: portions are decreasing, now £13 for shawarma and it was much smaller, and SWIMMING in oil, without much flavour."
• "They have a ordering app that is great when it works, but half of the time the order don’t go through."
• "The food is mediocre… at best."
• "This place has a nice vibe. However, I had a grain bowl, would not recommend, everything was pickled, very strong in taste and I didn't have more than a handful of grains."
• "One slice of 'artisan' toast cut in half, two tiny poached eggs and a couple of small, dried up slices of bacon (the bacon was £4 extra)."

Service and Staff

Pros:

• "Staff have been very attentive and the look like they enjoy the job which is rare in the food industry."
• "Friendly staff and quick service, plus also good that you could just go straight up and order."
• "All of the staff are always super helpful, friendly and polite! Great place for quiet Sunday lunch or big gathering on a Saturday night."
• "Staff were very helpful and attentive."
• "Service was brilliant. So good that we returned for a second night to sample from different vendors."
• "The staff were very helpful and smiling but not that artificial look they're genuinely happy."
• "Really good vibes, bit pricey but worth it been three times now."
• "Food excellent and reasonably priced. Easy to find and a car park around the corner made the visit stress free."
• "No problem paying for cutlery as individually wrapped very hygienic idea, came with carton of water and hand sanitizer wipes. Brilliant idea!"

Cons:

• "Just annoying that drinks always arrive so long after the food."
• "The person who served us, hardly said a word. Didn’t even say the total and just pointed at the screen. Felt a bit rude and just in general, not a friendly vibe."
• "When brought to the attention of staff no refund was offered. Terrible service for a terrible meal."
• "The staff are a mix of nice and straight up unfriendly."
• "There is a general sense of hurridness and closing time and they push you to leave at 6 on the dot, which isn’t ideal."
• "It took 40 minutes to receive my iced latte! I asked staff where it was (after 30 mins) only to be told that they’re busy and I should wait. I didn’t get an apology and the staff smiled and blamed their system. Not good customer service."
• "I was offered a free coffee as an apology. Needlessly to say we would definitely not recommend the Beef Rib Chop at the Picture Drome."
• "Unfortunately due to the hopelessly irritating ordering app which kept losing our order and generally not being user friendly we gave up and went next door for a curry."
• "We won't be returning for a while there are so many amazing eateries in the town. Very disappointed really😕"