Hencote Reviews Summary

Atmosphere and Setting

Pros:

• "The sweeping elevated approach to this wonderfully modern, purpose built dining room set on a hill looking over Shrewsbury promised so much."
• "For views, atmosphere and ambience, there are not many other restaurants comparable."
• "The lodge was gorgeous with everything you need and more, not to mention the large super comfy and clean bed."
• "Beautiful setting but waited far too long for our starter."
• "The location is Fantastic and the view from inside the restaurant was Breath-taking."

Cons:

• "Outside is ugly...a grey industrial building."
• "We arrived to an unlit car park in the pitch black, not clear where to go at all."
• "The building itself was a bit odd and out of places, almost like a grey warehouse just placed on a hill, very unappealing and confusing."
• "Empty beer barrels and pallets lying about."

Service Quality

Pros:

• "The servers were very friendly and attentive."
• "Every member of staff were amazing, friendly, professional and unobtrusive with nothing too much trouble."
• "Service was excellent (as always), with a fantastic view."
• "Staff were very helpful and the grounds were very well kept."
• "Friendly and efficient service by knowledgeable staff."

Cons:

• "Glacially slow service with all the urgency of a museum."
• "Service was slow, considering there was only 5 tables for a Friday night."
• "The food service very slow. None of the food seasoned very bland."
• "Waited over an hour to be seated although we booked."
• "Terribly overpriced with measly portions. Decided to leave after waiting 50 mins for our mains."

Food Quality

Pros:

• "The beef Wellington was beautifully cooked."
• "The menu is short, but the dishes on offer are very high quality and presented in a unique way."
• "Beef wasn't very nice. All 4 of us had lots of fat on it. Gravy had no taste."
• "The food, wine and service is unmatched in Shrewsbury."
• "Steak was very good. Although certain bits of the meat were chewier in places, it was still very tasty."

Cons:

• "Bizarre choices (top tip, if you are a vegetarian this is not the place for you; beef in various guises is the order of the day)."
• "The belly pork undercooked and very tough.... vegetables either overcooked or undercooked."
• "Food was very disappointing. The large price tag on the meals didn’t seem to reflect the quality."
• "The menu was ok, struggled to choose the starter and when it came it was very underwhelming."
• "The food is was mediocre, cold and overly priced for what they served."

Value for Money

Pros:

• "Granted, it is not the cheapest option for food, but the prices charged fairly reflect the quality, service, and location that you get with Hencote."
• "Cost was very reasonable to say we went during the school summery holidays."
• "We felt the whole experience was lovely and one that we will try again."

Cons:

• "£4 a shot, £12 gin and tonic and around £10 for a glass of wine."
• "We have dined here twice recently... the food was just 'okay' and expensive for what it was really, as were the wine and drinks etc, and it all took ages to arrive."
• "The large price tag on the meals didn’t seem to reflect the quality of the food in our case."
• "Food is very over priced and average at best, portion sizes were expectedly small but still ridiculous for the price and quality."
• "Very expensive in comparison to other fine dining restaurants I have been too."