Address: Unit 7, The Peel Centre, Stockport, Great Portwood St, Stockport SK1 2HD, United Kingdom
Phone: +443445610000
Rating: 3.7
based on 313 reviews.
Customer Service
Pros:
"The place is great and the staff were super helpful."
"The assistant was very helpful, without being pushy, and I was happy with my purchase."
"I went in an hour ago to the repairs section and the man this evening was so helpful, he gave me very good advice and solved my queries I was so stressed before but he was very calm and knowledgeable and helped me-thank you!"
"Staff was friendly."
"He was personable, friendly and knowledgeable."
"Staff were very friendly and helpful."
"Currys staff were very friendly and informative."
Cons:
"Absolutely disgraceful service, was told and assured that the Oldham shop had lots of Gaming monitors in stock."
"The person serving them was very rude and when the customer vented some frustration the employee who turned out to be a manager got right in their face."
"Terrible experience. When buying a new TV watch out for so called protection plans they want to push on you without your consent."
"There was a time when Currys sales team offered lousy service - and nothing much has changed!"
"Horrible customer service."
"Curry’s Stockport has rude employees. They are rude to customers and does not care at all."
"Customer advisor named Muhammad was extremely rude had poor customer service skills and was not very understanding."
Product Availability and Stock
Pros:
"They didn't have the exact model I was after but the display model let me have the touchy feely experience."
"Knew exactly what I wanted."
"Dealt with Jane who was wonderful throughout and would check online if we needed an item that wasn't in-stock."
"They were good and had my laptop back on the date they said."
"Recently used DPD drop off at their store, works well and efficiently."
"Had the washer dryer that we wanted, at the price we wanted."
"A well stocked electrical store. Members of staff are extremely knowledgeable about their products and very friendly and helpful."
Cons:
"Not having an item in stock and then asking for it to be shipped at an additional cost is a rude policy."
"They didn't have stock of what I wanted."
"Staff were very unhelpful and not knowledgeable in what their stock items were."
"The staff are quite clueless to the products they sell."
"A really poor experience. Went in to hopefully see (and buy!) the Philips OLED806 TV in action... the member of staff said they didn't have it."
"Very disappointed I was promised next day collection on 3 occasions when ordering, but item was not delivered to store."
"The screen on my phone broke so I went to buy a new Google Pixel. Was advised that they didn't have any in stock."
Pricing and Charges
Pros:
"It's an OK store, lots of electronics, some things are priced quite well."
"The staff were very friendly and helpful especially the guy that served me, got a fantastic deal & walked away extremely satisfied."
"Bought a new tv today. Lad who was serving us said had would throw in a couple of freebies as well."
"Found a washing machine online, went in store to see others just to make sure we were getting right one."
"Very happy with the store, always go there if I need something techy but want someone to help me to get the right one for me."
"Went in to look for a basic microwave."
"The guy was first rate but they didn't have stock of what I wanted but the guy checked the stock at ashton for us."
Cons:
"Having to pay for parking in a retail park is a bit of a rip off and would drive me to shop elsewhere."
"I went to the Stockport store and bought a new TV for £599. Ended up with a £100 fine for parking in their car park."
"Returns policy is only 21 days whereas John Lewis is 1 year."
"Most special offers and ‘sale’ items were only on sale at the higher price for the legal minimum 28 days - thus giving the impression of discounts."
"Very disappointed with the currys PC world Peel centre went currys PC world on 8th of June to buy a fridge freezer and was £1099 after 2 days later went back to buy unfortunately they put the price £1399."
"Purchased tv on Saturday from (peel centre, stockport) later we received fine of £60."
"Called in for a microwave. What ridiculous prices! Went to Tesco over the road and got one for half the price."
Staff Attitude and Behavior
Pros:
"Went into the shop after seeing a laptop online, as soon as we went in we were greeted and asked if we needed any help."
"Hannah on after sales was absolutely brilliant, went out of her way to help us out and get us what we needed, couldn't fault her."
"Had a great experience here yesterday. Stephen served me and he was polite, calm, helpful, patient and knowledgeable."
"Staff is on hand if needed, happy to help with simple questions or stock check."
"Everyone was so helpful and it made the experience stress free."
"Carmel was fantastic, she was patient and knowledgeable and moved quickly to get the issues sorted and incredibly professional."
"Fantastic! The queue was huge on Xmas Eve with last minute shoppers."
Cons:
"There are too many staff members in groups talking."
"Depressing, the cooker hobs that we went to see were a mess and the staff disinterested."
"Staff more interested in chatting amongst themselves than assisting customers."
"Staff were clearly too interested in going home as it was near closing time rather than bothering to sort a delivery."
"Staff are totally ignorant - waited for almost 20 minutes to speak to someone regarding a camera."
"Useless staff who I had to get attention whilst on his phone couldn’t tell me which Apple Watch was which."