Namco Funscape Reviews Summary

Facilities

Pros:

• "The toilets were the cleanest public toilets I have ever been in."
• "Good selection of video games, including a virtual rabbid goldmine run which was very well received by everyone in our group who tried it."
• "Very fun for young children and as a parent you can climb on all of the equipment with your children."
• "It is actually a great place to spend your time with friends or family."
• "A good range of attractions and a friendly staff."
• "Kids love it here, perfect place to take them for a treat or even have a birthday party!"
• "Fun for all ages. Arcades available. Bar and food and drink served on premises."

Cons:

• "It's too hot, it smells bad, the mario kart machine is broken and the bowling alley is not enjoyable."
• "The arcade has a small selection of games. A lot of them not working or has small defects which does affect the quality of gameplay."
• "Poor facilities. Far too hot. No air con or fans."
• "The only problem the bowling alley has in my opinion is how badly damaged the lanes are."
• "The games can work out expensive, but as long as you attend during one of their many offers, you’ll be fine."
• "Some machines broke, engineers didn't come, prizes aren't really that great and claw machines are obviously rigged."
• "Machines are outdated and there’s always some technological error."

Staff

Pros:

• "Staff are friendly and very helpful. Would definitely recommend a visit."
• "Our host was lovely attentive but not overbearing even telling us we still had money left on our tab."
• "The gentleman looking after machines was so kind we had to call him about 4 times for items getting stuck in 2p machine, but nothing was too much trouble for him."
• "Our group of 5 arrived there having had difficulty making our booking online. The manager, James, dealt with our issue efficiently and effectively."
• "Had a great time with my grandsons! Friendly staff :)"
• "There are friendly staff that are happy to help."
• "Staff are also great. Always smiling and happy to help."

Cons:

• "Stay well clear of this place, very very racist staff."
• "The worst staffs I habe experienced for a long time."
• "The staff are unable to deal with customers as one two have no customer service skills and are rude."
• "Very busy and no crowd control."
• "Service can be a little slow at times and the bar never seems to be adequately staffed."
• "Members of staff are so unfriendly and not helpful."
• "Staff are appalling and act as if customers are not needed."

Experience

Pros:

• "All in all, was a nice experience."
• "Great place to hang out! Always keeping up to date on the latest arcade games."
• "We took the little ones here for some bowling and arcades and they seemed to enjoy it."
• "It’s best to get in there before 4pm when the school kids get in."
• "Good arcade. Might need a few more and different games to call itself an arcade but when you add in the bowling and sports bar it's pretty good overall."
• "This is a place to go as a family or an adult night out that need Not include alcohol."
• "Overall, I'd say Namco Funscape is a fun place for both family and friends to enjoy - whether its to play a few games, bowling or just having a sit down for a drink and watching some sports."

Cons:

• "What can I say, more like Namco Dryscape. I visited this arcade today and I was truly disappointed in the selection of attractions they had it was rather a dry experience."
• "Terrible experience for me and friends."
• "Arcades are dark hot sweaty casinos for children. Most machines are complete scams."
• "The kids love it here, there is no denying it, but for the parents, everything is overpriced. £1 insta death arcade machines and manic noisy children/teenagers."
• "The bowling alleys could definitely do with updating."
• "The place is very average, it doesn't have a great choice of games and the bowling alleys could definitely do with updating."
• "The bowling alleys are seriously run down and overpriced!"