Jack The Clipper Reviews Summary

Customer Service

Pros:

• "Best barber shop I’ve found in London. Exceptional service, warm hospitality, and every barber I’ve had does an impeccable job."
• "The staff are very friendly and welcoming."
• "I really enjoy my experience here once a month."
• "An excellent Turkish barbers with a high standard of quality and care."
• "Excellent old fashioned full beard and hair service, styled to your requirement."
• "The moment you walk in you are acknowledged and greeted warmly."
• "Everyone was extremely professional and took many precautions against the spread of COVID."

Cons:

• "Today my barber ran out of the shop to answer his phone after washing my hair."
• "Quality of standards going down. Some barbers look like they don’t understand what you’re requesting."
• "The staff at Jack The Clipper displayed extreme rudeness and treated me with contempt and disrespect."
• "Great decor and theme but the staff were terrible, drawing blood from themselves, and me."
• "They speak to each other in Turkish the whole time and make no effort with the customer."
• "Staff often talk to each other in their language, laughing away instead of focusing on your hair."
• "The manager was constantly checking his phone and taking calls without even saying excuse me, or any form of apology."

Price and Value

Pros:

• "31 pounds for haircut and shave? I'd have paid double."
• "Always offer an array of beverages and snacks and have a stamp system where if you save up enough stamps you get a free service!"
• "You are even rewarded for your loyalty with a free haircut every four times you visit!"
• "For £27 you get a wash, cut, wash and style. Great value for money."
• "They also included an extremely good neck and shoulder massage, even going so far as to ease all the joints in my arms and hands."
• "Cuts are £26. A bit more than I'm used to paying but well worth it."
• "Fantastic customer service, great barber who delivered a fantastic hair cut, handy location near the office, good atmosphere, reasonable rates; there isn't much to dislike about this place!"

Cons:

• "Bit on the pricey side at £24 compared with other Turkish barbers in London that do just as good a job."
• "VERY POOR haircut and way overpriced."
• "Ended up being charged more than prices on website but not told why."
• "Definitely not worth paying £42 to get the haircut."
• "How is this service worth 26 pounds? I wished I asked for a refund in the moment, I was just completely stunned."
• "Quite expensive, slow and a crap haircut."
• "Extremely expensive for an average hair cut."

Quality of Haircut

Pros:

• "Nice vibes, minimal chat, lots of extras (hot towel etc) and most importantly, you get a great cut."
• "I had a hot towel shave and was amazed at the result."
• "The best all round haircut and beard trim in london!!"
• "More than a barber! I’ve been coming here for 3 years now and every single haircut I’ve gotten has been top class."
• "The fade the barber did was very good and I was very happy with it."
• "Best shaving experience I've ever had in my life."
• "The barber who did all this was friendly, efficient, and obviously skilled, and it was a thoroughly enjoyable experience."

Cons:

• "VERY POOR haircut and way overpriced."
• "Felt rushed, wanted a blended short back and sides with longer on top. No layering or texturing done."
• "My first visit to the Toynbee St branch of this small chain resulted in me getting just about the worst hair cut I can recall having."
• "Worst hair cut I've ever had, asked for a fade, when I got home and had a proper look at the back of my head I see he had left two big patches of hair shorter than the rest."
• "This was probably the worst haircut I have ever had. Avoid."
• "By far the worst haircut I've ever had."
• "Incredibly unhappy!!! even a star is too much... The worst hair cut I have ever had in my entire life."