"Great cars excellent customer service! No one follows you around or forces you into a sale."
"fantastic customer service really helpful and the car is great what I brought from them."
"The sales team especially Gina were superb very knowledgeable of the process."
"Friendly staff, great customer service."
"Everyone at Sandles were very kind and proffesional AND i walked away with the car i wanted for at a really reasonable price on the day!"
"All the staff are super friendly, making me feel so welcomed and no pressure when looking around."
"The service is 1st class, staff are very polite, friendly, and extremely helpful, they are an absolute pleasure to deal with."
Cons:
"Customer service here doesn’t seem like a priority, it’s all sell sell sell, come across pushy and rarely made eye contact."
"Receptionist ride at times."
"After chasing a car pretty much every day for over a week, the customer service provided was very poor."
"Really appalling customer service, certainly not impressed, and clearly they weren't interested in us wanting to spend our money with them."
"Poor service, staff didn't seem interested."
"Appalling attitude to customers, asked Matt a question all he ever answered was NO."
"Whole experience was extremely poor! Rude staff, felt as though they were laughing at us."
Car Quality and Selection
Pros:
"I felt I got a quality car at a very fair price."
"Their extensive selection of vehicles, coupled with knowledgeable and friendly staff, made my car-buying experience smooth and enjoyable."
"Sandals have a great selection of different cars."
"Absolutely terrific place to come and buy a quality used car, you really will be spoilt for choice!!"
"Would definitely recommend anyone using sandels. They have good range of cars and prices to suit most."
"Huge selection of cars, friendly helpful team who don't hang round and pressure you but will be there to answer any questions."
"I was pleased with Sandles Car Supermarket and would recommend them because they have a great range of cars."
Cons:
"After speaking with two of the team at sandles to view a red mini R56 JCW (NA** DTN) we travelled over 2 hours to view the car. Only to find the side skirt of the vehicle damaged."
"Brought an Audi S3 few weeks ago noticed my rear number plate wasn't straight... they had drilled different holes in the boot to put the number on!"
"Turned up to look at a car, nobody in reception seemed interested apart from eating their lunch, so went out to look for the car I was interested in which was utterly filthy and in a disgraceful state."
"Am appalled at the condition of the car we bought from them!"
"The car I viewed had glue stuck to the centre console and the clutch sat right on the tip when I test drove it but my concerns where quickly deflected."
"The car I brought had a few defects on the wheels that would be sorted before pick up however only the back two were sorted."
"However, roughly 10 months later, my car has been to a local garage and they have informed me that the flexi pipe on my exhaust has split and the dpf needs replacing which is roughly going to cost £4000."
Sales Experience
Pros:
"I had the pleasure of buying my new car through Gina, she was extremely helpful and went out of her way so I could pick my car up at a convenient time for me!"
"My wife and I are over the moon with our new family car which was also fantastic value for money."
"The purchase process was smooth and pleasing."
"The sales/paperwork was explained so well and the purchase was completed with ease, thanks to the brilliant sales person."
"Left alone to browse stock no hassle and you get a nice coffee from machine whilst doing paperwork."
"Really helpful and didn’t feel under pressure to make a purchase."
"Friendly staff, no hassle test drive and overall just a pleasure to buy from."