Windle London Reviews Summary

Stylists

Pros:

• "Charles was a very professional and skillful stylist."
• "Nicole was absolutely wonderful and obviously extremely talented."
• "Both Giuseppe for the cut and Ravi for colour are amazing at what they do."
• "Jean-Marc...has given me the confidence to embrace my curls rather than work against them."
• "Si Campbell has become my regular hairdresser and he's a wizard with scissors."
• "Sergio truly is a wonderful soul and he really knows his craft to a maximum degree."
• "Simon is a master and was able to tame my long, wavy, thick hair into the shiniests, most sleek, flattering and easiest hairstyle I've ever had."

Cons:

• "When obviously upset by the outcome of my cut by the stylist there was no attempt to even try to rectify the situation."
• "Had a colour service. The german girl who did it, forgot her name, burned my hair."
• "If Windle defines itself 'best in town' they should do better."
• "The layers were sticking out with the type of hair texture I have and looked very messy without proper blow dry."
• "Probably this is one of the worst hair cuts I have ever got (and probably the most expensive one)."
• "Went with high hopes but left deeply disappointed with some of the worst blond highlights I have ever had."
• "I was looking for an edgy messy look with side bangs and chopped layers but left with a more conventional look."

Salon Experience

Pros:

• "The atmosphere is so calming, especially when they take you to get your hair washed."
• "The salon was friendly from the moment I walked in I was offered refreshments."
• "There is always a warm welcome from reception."
• "Everyone at the salon is helpful, friendly and welcoming, I can honestly say my visits are a highlight of my month."
• "Everyone at Windle London, they were all very professional and friendly and the atmosphere was very positive and inviting!"
• "The ambience was brilliant and all the staff was super friendly!"
• "The environment of the salon is bright, spacious and clean."

Cons:

• "When you query it, you get sent a snotty screenshot off the checkout."
• "The whole experience felt like they are doing you a favour and not customer friendly."
• "The reason for this is that although the hairdressers (for both cut and colour) are fantastic, they are completely let down by their inept and surly reception staff."
• "Lovely salon, though I was disappointed with the booking of my appointment as it definitely had an impact on the whole experience."
• "For now... I'm off to find another salon to fix my cut."
• "Worst customer service possible."
• "They might have good reviews from clients but I feel like people should be aware that they exploit young girls for free work!"

Products

Pros:

• "Really looking forward to using the products. Lovely smell on all products and texture."
• "They also have great products and I bought a matte spray for my new haircut which has made all the difference when I style it at home."
• "Devoted fan of their products also - especially when taking advantage of their 30% discount on refills."
• "I always purchase their products - they smell amazing and are very good quality."
• "The products they use are all ethical, vegan and on top smell divine."
• "Also really rate the Window & Moodie products - the mask, conditioner and dry styling balm are my faves (plus have an amazing scent)."
• "Also in love with their products which they produce themselves and a bonus they are Vegan!"

Cons:

• "When you go to check out you get charged!!!"
• "I purchase the hair texture spray which I absolutely love. However, the canister was faulty and after just 2 uses the next time I found it empty with the cap full of sticky residue."
• "The prices here are far too high for me to have Windle as my regular hairdressers though."
• "The onnnly reason I didn't give it a full 5 stars is that I think even though it was a lovely experience and result, it was still slightly overpriced."
• "The prices are reasonable at all (some are a bit pricey though)."
• "The prices are high but well priced for what you're getting."