Address: 3, 224 Blackburn Rd, Bolton BL1 8DT, United Kingdom
Phone: +441204397665
Rating: 4.5
based on 123 reviews.
Facilities and Equipment
Pros:
"Great value, food is good, staff are pleasant and helpful. The biggest plus for the kids is the 4 lane slide. Fastest slide we have been on."
"Fabulous play centre for kids. It has a smaller area for little ones (up to 4 years old) and a huge area for older kids."
"A very clean looking soft play centre, didn’t seem to smell like some do."
"Soft play apparatus itself was good. Plenty of climbing frames, slides, a football area, and even a bumpers area for 1.50 a go. Split into a toddler zone and a junior zone for kids aged 4 upwards."
Cons:
"Not really suitable for babies under 1. Looks amazing for toddlers and older children."
"On entry it was loud but not overly busy. Staff seemed lovely but it was so difficult to hear them."
"I thought it was great places, food good and nice staff. And very clean. I was surprised when someone said it was dirty, I've never seen that."
"The place in itself is good for children but when I ordered a cheese salad sandwich the cheese was not cheddar it had no flavour only mild like Mozzarella."
Staff and Customer Service
Pros:
"Staff very impersonal. Signs telling you to keep your area clean/tidy, or they reserve the right to ask you to clean up!"
"Staff looks pretty less inspired."
"Great place for kids and nice food. All very reasonably priced. Special mention to the staff who were very helpful, polite and quick to clear and clean the tables."
"Lovely staff. Clean friendly environment. Large fun areas ideal for busy periods."
Cons:
"I took my 1 year for the first time and it was not a nice experience. Bad customer service, was planning on going again but no thanks."
"Grandkids wouldn't eat the chicken dippers, their mum said they tasted funny."
"Staff were rude, went over the 2hrs slightly because was with someone who was breast feeding the baby, kids were getting ready to leave (not playing) and the staff were rushing to kick us out even though they weren’t busy."
"When I ordered a cheese salad sandwich the cheese was not cheddar it had no flavour only mild like Mozzarella, manager lady refused to agree with me said she would taste it herself and then never came back to me for her opinion."
Food and Dining Experience
Pros:
"Food was halal and actually very nice. Wasn’t expecting much for a kids play centre, but was surprised. Menu was broad and had all the favorite options."
"Food was quite slow but reasonable."
"The food was really tasty and service was quick."
"Lovely food, very clean for a play centre and ab fab staff!!!!"
Cons:
"The food was lovely but we waited 40 mins for a simple meal cause they ran out of chips but didn't find the decency to come and inform us."
"Plain sandwiches with stale crusts in places. My husband said his tikka burger was dry and tasteless."
"Ordered a tuna/mayo, no wholemeal or brown bread option, no salad or side salad included and everything was served on polystyrene chip trays."
"The place in itself is good for children but when I ordered a cheese salad sandwich the cheese was not cheddar it had no flavour only mild like Mozzarella."
Cleanliness and Hygiene
Pros:
"It's also very clean."
"A very clean looking soft play centre, didn’t seem to smell like some do. I noticed the self-cleaning touch areas on the doors leading into the toilet areas."
"The play area is clean and so we're the toilets. We had a child's meal there which was a good sized portion and fresh cooked."
"Kids had a great time overall the best softplay spotless and great food at a great price."
Cons:
"The only letdown is the tight and limited parking outside."
"Toilets were a mess- one taped up and another with a broken seat- were heard another child complaining to their parent about it cutting them when they sat on it."
"Baby changing facilities weren’t clean, had to wipe down before use."
"Play centre is absolutely freezing and filthy! Says no under 12’s allowed in but loads of 15 year old kids running around bashing into the smaller children!"