Crazy Town Aintree Reviews Summary

Facility and Play Areas

Pros:

• "Clean, spacious, decently priced and very adult friendly."
• "Really nice place. Is big and has lots of choices for children to play (bouncing, football, cars to drive, soft ball pit area, small children area) and suitable for different ages."
• "The venue is divided into 3 distinct areas, with the toddler and baby area (for under 3s) at one end. A child play area (3+) in the middle and a party zone and football area at the other end."
• "Good size and multiple areas so it doesn't feel too crowded."
• "Crazy Town is 3 times bigger, both for the kids and the adults."
• "Great venue with loads of seating area and even more space to play."
• "One of the best indoor playgrounds I have ever seen. Loads of space, loads of things for the kids to do."

Cons:

• "Its a shame as the place have potential to be great but the bad noise and lack of monitoring age appropriate kids inside the designated areas put us off to coming back."
• "There is a bit of a safety issue in that all of the tables have sharp corners at just the right height to catch the face of a running toddler."
• "Only downfall is the small car park, it does not reflect the venue's actual capacity."
• "The play area in areas are unsafe as the rope has come away lots of fraying in places again disgusting dirty."
• "Also all the time older kids running and playing inside the under 3 area so we didn’t feel safe for our toddler."
• "Site is filthy dirty absolutely disgusting have witnessed small children picking food and sweets from between the mats where obviously they don't clean."
• "Seating arrangements are not ideal and 1 toilet in the whole facility."

Staff and Service

Pros:

• "Lovely friendly smiley staff, interact with the kids and always there to help."
• "staff are always polite and helpful"
• "Staff were so helpful and friendly, very approachable, and the food we ordered was hot and well cooked."
• "The young staff were absolutely brilliant, very friendly and helpful."
• "The staff are incredibly lovely."
• "The staff where viable across the centre, toilets and baby change areas where clean."
• "Great play centre, helpful and friendly staff. My children love going there."

Cons:

• "Writing this while still in building place is good for children but seriously you need more staff, a young girl on counter serving drinks on her own running back and forth to the kitchen to bring the food to the customers."
• "The manager lets it down, there was a child running around physically hitting all the other kids and adults... the manager didn't care about the incident."
• "a few members standing there ridiculing the staff doing their best, which is not very professional"
• "the staff decided to clean a machine hanging from the ceiling in a non professional way"
• "Not one member of staff has a dbs check so could basically be anyone around the children."
• "Staff are arrogant & untrustworthy."
• "The young blond lady from the staff started shouting on my 3 years young boy for no reason."

Food and Pricing

Pros:

• "More expensive then a few others I have been to but worth the price."
• "Nice coffee."
• "The drinks and food are really good here and good value for money."
• "The quality of the food served here is surprisingly good."
• "The food is great compared with other places I've taken the kids."
• "Food and drink are reasonably priced and of sufficient quality to be worth it if there for the morning or lunchtime sessions."
• "Good food too."

Cons:

• "Food is OK but a bit overpriced for what it is."
• "Price of food is diabolical"
• "Prices are through the roof on food and the coffee isn't right for anyone to consume."
• "the food the kids received wasn't good value for money, the kids came out hungry"
• "Food is terrible...cold chips, took ages...looks so unedible, my chicken burger looked like a child's portion"
• "Food always cold and has been on other occasions."
• "Really expensive £2.45 for a small fries and £4.55 for a children’s meal is ridiculous."

Value and Experience

Pros:

• "well worth the money for the party"
• "We take our grandson here, the staff are great, they all know him. It's good value as the kids gets 2 hours play as well as food and some characters come out to entertain, songs and dancing etc."
• "Kids absolutely loved it the party food was really nice an you got a good amount for your money an also got party bags an balloons."
• "the food was Lovely and nice and hot, well worth the money for the party"
• "Booked my daughters 3rd Birthday party here and it was brilliant. Excellent value for money."
• "Such a lovely softplay... which is incredible value for money."
• "Probably the best soft play in Liverpool."