The Children's Play Village Reviews Summary

Organization and Activities

Pros:

• "Really well organised sessions, limited numbers via ticket sales so never too busy."
• "Staff were happy, friendly and extremely engaging. Lots of singing, dancing and fun had by all."
• "All the staff were super friendly and the food was great too."
• "The team clearly work very hard to ensure a great experience and are very attentive."
• "The sessions are really well thought through and well organised so that it’s not chaos and over crowded."
• "The staff were so warm and welcoming and fantastic with all the kids."
• "The play town setup was brilliant and a lot of thought was put into building the play area."
• "The place is spotless - the staff thoroughly clean prior to your play session and after."

Cons:

• "The cafe was lovely and food was well worth it for the price."
• "The only thing I would say is that the signs could be larger as I did drive past."
• "Unfortunately there was also a party going on whilst we were there so very little seating left for adults."
• "Really impressed with this place, very clean and great staff who are engaged and child focused."
• "Sometimes you can find your little one sharing costumes/toys a bit more than its worth."
• "The cafe is lovely and the prices are reasonable. Fab kids menu."
• "I think some of the adults were having fun too! Entrance directions a bit unclear, most people went in through the Exit."
• "Very clean as it's cleaned completely between sessions, lots of fantastic toys to play with and excellent entertainment for the kids."

Cleanliness and Safety

Pros:

• "Very clean which is important to me."
• "I wore white socks and the moment I walked in I thought they would be filthy by the time I leave, but I’m happy to say they are still white."
• "Very impressed with the cleanliness of the toilets and changing facilities."
• "Food and drink ordered to the table, and main entrance has a safety lock, so kids can't inadvertently wander off."
• "From the moment we walked in we were blown away by the attention to detail, the cleanliness."
• "Have never been to such a clean and well maintained children’s play place."
• "The equipment was new, clean, perfect condition and there was so much for the kids to do."
• "The cleaning is to such a high standard and we were so impressed by how safe & hygienic it felt in there."

Cons:

• "They don’t have any policy for admitting sick children."
• "There was a very pushy kid smudging snots everywhere, coughing and constantly having snots running down."
• "Only food purchased allowed to be eaten. Cakes tastey."
• "Just another point is that we witnessed some really spiteful children and parents stood and watched and did not intervene."
• "Adults need to watch their heads, as the doorways are deliberately designed to be at forehead height."
• "The tables in the cafe disappear quickly so get in quick!"
• "Keep an eye out for aggressive unsupervised kids."
• "Not good if go on just passing as you need to book but try tell the kids that all came away crying."

Food and Beverages

Pros:

• "The food we had was very yummy too. Fresh, wholesome ingredients and a lot of choice."
• "The food and drinks selection is fabulous, we didn’t eat but the hot chocolate was delightful."
• "The food was of excellent value and there was a good variety for us parents and the children."
• "The cafe is lovely and food was well worth it for the price."
• "The food and drinks were well priced and good quality."
• "The food is incredible, with highly experienced staff with a menu most restaurants would be jealous of."
• "My only suggestion would be more comfortable seating or cushions in the main seating area."
• "The food and drinks are also really tasty and well priced unlike a lot of similar places."

Cons:

• "Lovely play village, however our visit was let down by inflexible policies concerning food consumption on site."
• "Upon arrival, it was explained that food could only be consumed in the cafe that was bought from the cafe."
• "Multiple times the option of our daughter eating at the cafe was given, however, the website states that ‘our food is made in a kitchen where nuts, gluten and other known allergens may be present."
• "I can't believe how clean and pristine the toys and play village looks even after a few years. Everything is spotless."
• "The food is really good, proper stuff, not the nasty chicken nuggets and chips you usually get at children's play places!"
• "The food menu is a little out of the ordinary and quite pricey for 3 thin fingers of bread, a small pot of beans and a few chunks of cheese."
• "Great place for kids to play. Very clean as it's cleaned completely between sessions, lots of fantastic toys to play with and excellent entertainment for the kids."
• "We went as a group with 3 toddlers and they could play together when they went to the same area."