Ristorante Sergio Reviews Summary

Atmosphere

Pros:

• "Pleasant atmosphere."
• "The atmosphere was great with plenty of different foods so there’s something for everyone."
• "Really busy and lively place, super atmosphere and fantastic friendly attentive staff."
• "The atmosphere is always buzzing and the staff are fabulous."
• "Absolutely loved the atmosphere and vibe here, it felt very authentic Italian!"
• "Great authentic atmosphere."
• "This felt like a really authentic Italian restaurant, lots of warm interaction from the staff."

Cons:

• "Sorry guys! Busy Friday night but restaurant very loud."
• "This is a very noisy restaurant!"
• "The only downfall was that it was really noisy, even on a Tuesday evening."
• "The only small thing I will say is that due to the closeness of other tables it is very loud, especially if there are a lot of birthdays."
• "Because of how many people they cram into such a small room, the noise makes conversation impossible without shouting."
• "The mood felt very cold and it was like he wasn’t interested in giving us a good experience at Sergios whatsoever."
• "We were waiting for 30 mins past the time of our booking with no communication from the staff."

Service

Pros:

• "The service was perfect and very quick until the point that we finished our food."
• "The service was fantastic, the staff worked together so well."
• "Very attentive and friendly service."
• "The staff were busy but really nice and attentive."
• "Staff couldn't be more helpful, happy and kind."
• "Outstanding warm welcome and attentive service by the staff and owner."
• "The service was wonderful and the servers went above and beyond to notice the little things."

Cons:

• "However our waiter wasn’t enthusiastic or friendly at all."
• "What a rip off and surly service by this manager who couldn’t be bothered to listen."
• "We then waited an hour for our food and we noticed other people around us getting their food before us when we had been in before them!"
• "The service was polite, albeit a little overbearing with one of the waiters pacing around customer tables for no apparent reason, this created an uneasy atmosphere."
• "Staff incredibly rude, waited 20 minutes before drinks order was taken then a further 10 minutes wait for the drinks to arrive."
• "The waiter was absolutely cold and rude."
• "Starter didn’t arrive until an hour after we had ordered, then waited another hour and still hadn’t got our main courses."

Food Quality

Pros:

• "It's up there with one of the best steaks I've ever had."
• "Heard great things about Sergio's and happy to say that they were all true.. lovely welcoming staff lovely atmosphere and more importantly great delicious food."
• "The mains... were tasty and the perfect portion."
• "A real authentic Italian."
• "Zucchine Ripiene is super warm and tender ❤️ Roasted courgette filled and topped with different cheeses."
• "Quality fresh food at a good price."
• "The food is tasty, hot and plentiful, at very reasonable prices."