Bollicini Reviews Summary

Category: Italian restaurant Chester

Address: Rufus Court, 2 Abbey Grn, Chester CH1 2HJ, United Kingdom

Phone: +441244329932

Rating: 4.4
based on 132 reviews.

Food Quality

Pros:

  • "The risotto was cooked to perfection, the linguini had lots of flavour and was also cooked perfectly."
  • "The food were amazing, cocktails and drinks recommendations couldn't have fault it."
  • "Food was nice and tasty."
  • "Perfect mix of classic Italian food (and service from Valentino) coupled with quirky and wonderful cocktails from the new bartender."
  • "Food, off the charts. Utterly astounding. Even the picky eaters in our family were happy."
  • "The food was exceptional, and the service was second to none."
  • "The food was delicious and the portion sizes generous."

Cons:

  • "Only had a pizza which was OK, and a side salad which at £3.50 for some leaves no tomato or other 'salad' stuff was a bit steep."
  • "The quality of the food was just average. You can get better."
  • "Food was ok but nothing exceptional."
  • "The starters was heated frozen prawns from Tesco and the main was not eatable."
  • "The food was plain and comparable to Tesco home brand pasta sauce."
  • "The lasagne wasn't so great as it was a little tasteless with not much meat."
  • "The pizza calzonne was basically dough with a dry filling. No tomato sauce."

Service

Pros:

  • "Service a bit unattended but otherwise good."
  • "Absolutely fantastic hospitality by Sara & the whole team."
  • "Service was excellent as was the atmosphere."
  • "Service, amazing. All the staff were kind, friendly, attentive and amazing."
  • "We were served by 3 amazing gents who gave us impeccable service."
  • "Service was excellent and friendly."
  • "All the staff were attentive and courteous."

Cons:

  • "The service was very slow. We had to wait for 45 minutes for our main and over 15 minutes just to pay and leave."
  • "Terrible service but great food."
  • "The manager was rude, aggressive and intimidating."
  • "Poor service waited an hour for food and had to chase them up for this."
  • "There was no apology from the staff and they were actually disgustingly rude."
  • "Service was a bit slow due to staff shortages which was unfortunate but unavoidable."
  • "After waiting for 20 min. no-one even came near our table."

Atmosphere

Pros:

  • "The atmosphere was good too."
  • "The atmosphere was brilliant and I would definitely recommend this restaurant, all around great experience."
  • "The atmosphere even when low in clientele is well worth visiting."
  • "Combined with the overall ambience, it was a lovely dining experience."
  • "The lights were lit on the veranda and was very tasteful, relaxed and a nice romantic feel."
  • "A little noisy but the overall atmosphere is great."
  • "A fantastic evening out, with great food and a wonderful atmosphere."

Cons:

  • "Management were downright rude and pretended to have poor grasp of English after we complained."
  • "The whole place is packed like sardines in a tin, too close to other tables."
  • "Atmosphere a bit loud (hearing aid users struggled to hear within our group due to echo/noise)."
  • "Pure filth! If you want food poisoning then come along. It's a vile dirty place."
  • "The atmosphere was lacking somewhat but it was a lunchtime and very quiet."
  • "Also the restaurant was so hot no open windows so we all baked and not great with current covid guidelines."
  • "Was in a party of 10, we were put upstairs in a room with no other dinners. No atmosphere or attention, really poor."

Value

Pros:

  • "Beautiful restaurant, good value for money."
  • "Reasonably priced too."
  • "Food is decent and not too expensive, the pasta is good quality."
  • "No food was 'bad' just not great and prices are reasonable."
  • "They do an offer on Tuesday and Thursday where two courses and a bottle of wine is 20 pounds, which is pretty good."
  • "Best of all, 50% off the food and wine...superb value and all four of us enjoyed our meal."
  • "It was clearly freshly prepared and very good value."

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