Lidl Reviews Summary

Prices and Value

Pros:

• "The groceries here are the cheapest you can ever get."
• "It's not going to be the best shopping experience of your life but it will be cheaper than almost any alternative."
• "Good prices, lots of self-check-out counters."
• "Seems to have the usual variety of alternative-branded products and goods at the usual cut-down cost."
• "It's a discount supermarket. If you like cheap produce then fill your boots, there is lots of it and a good range of products too."
• "Always have good and lower prices here. Provides a large variety of daily use grocery and other items."
• "Very cheap prices for good quality items."

Cons:

• "The prices expansive then other Lidl stores."
• "They recently stopped their cheap vanilla ice cream and the Thai green curry paste which makes me gutted."
• "Getting more expensive and the savings are abysmal! Not great for choice and fruit and vegetables are terrible for not lasting very long, no expiry dates on them if packaged up!"

Staff and Service

Pros:

• "Normal Lidl supermarket, but... there was an employee that made a normal supermarket experience into a fun one: he was kind and polite and he would sing while organizing the things."
• "Paul was incredibly kind to me when I was paying for my shopping and offered me a 5-pound discount for being a student."
• "Store clean and tidy with very pleasant staff."
• "Helpful staff too."
• "The staff are generally helpful if you need something."
• "However, the service was very nice and attentive, and there is a good variety of products."
• "Very friendly helpful staff here in Edinburgh."

Cons:

• "I've never seen staff so rude in a supermarket in the UK."
• "The staff are too young to appreciate employment."
• "A male cashier was very unfriendly and even rolled his eyes to me when I asked for a bag."
• "The staff with a crescent shape of tattoo on his forehead was extremely disrespectful and aggressive."
• "Enormous queues all the time, staff are always slow and rude."
• "Been a shop few times already and all the time the same, very aggressive staff and they are not helpful at all and also the self checkers are very slow, only good things in there the prices nothing else."
• "The long hair male is rude and quite frankly a bit of d**k."

Store Layout and Location

Pros:

• "Lots of card only self service machines, so seldom need to queue long outside of peak times if paying by card and happy to use the self check out."
• "This Lidl is conveniently located close to the university and very popular with the locals."
• "It is a well-stocked Lidl, clean and efficient."
• "A clean Lidl with a convenient location."
• "Decent sized lidil, good selection of products, ease of parking, large shopping trolleys, wide isles."
• "Nice place to visit in Edinburgh, I was going to the Surgeons Hall but I saw this Lidl and decided to postpone my visit to get some food at amazing prices, Lidl World Heritage."

Cons:

• "So busy during the day with students and runs out of stuff at night."
• "The supermarket is decent but what puts me off is the 90 min rule for parking, which could easily be overrun if you decided to go to the adjacent shops which are managed by a different parking operator."
• "Layout was a bit strange compared to other Lidl stores but I suppose that's more to do with space and shop size."
• "It's a very crowded, and tight space, not right for the quantity of people that go there."
• "This Lidl is far too busy. Lines literally snake around the place."
• "Can get very busy to the point where it's unpleasant."
• "This is a small, crowded store with no room for middle aisles (aka the aisles of tat) so don't come here if you are wanting that..."

Product Selection and Availability

Pros:

• "A lovely convenience store with pretty much anything you need in terms of grocery and toiletries."
• "Always a decent but in fruit and bakery, if you choose wisely."
• "This is the best place in the area for fruits and vegetables."
• "Nice and cheap, good fruit and veg."
• "One of the cheapest places to shop in Edinburgh with a selection of interesting food."
• "There is no 'middle of lidl' section in this shop but their groceries and goods are well organised and decently priced."
• "Not many noticeable gaps in stock."

Cons:

• "The prices are good here but we didn't find what we needed (Haggis) as they had sold out."
• "Small version of a normal Lidl but centrally located. It's tight, with a limited range of products."
• "A lot of regular products not on shelf, always have butter beans but no chickpeas it seems. No coconut milk either."
• "There isn't a very wide range when it comes to non-food items here."
• "Not all products listed in the leaflet are available in this store."
• "The middle aisle is ridden with random items and is best avoided."
• "Getting more expensive and the savings are abysmal! Not great for choice and fruit and vegetables are terrible for not lasting very long, no expiry dates on them if packaged up!"