Rendalls Online Butchers Reviews Summary

Product Quality

Pros:

• "Order received perfectly on time and excellent quality of meats, pies, and pastries."
• "Everything we purchased was fresh, packed perfectly and delivered on time."
• "The quality of the items we purchased was absolutely incredible."
• "Everything was intact and was excellent quality."
• "I was extremely impressed with the packaging, good use by dates and value for money."
• "Quality was excellent, it was quick easy and delivered in good time and in prefect condition."
• "The beef that we were so impressed with, the quality was excellent."
• "The Meat arrived on the delivery day stated and was really well packaged."

Cons:

• "Never buy from this place chicken stinks rotten made my dog ill."
• "The whole order was poorly packed, not vacuum packed and sealed, dripping blood."
• "The meat was stringy and tough."
• "The Venison was just OK but not as gamey as hoped for."
• "I have yet to review the meat I’ve ordered as dpd are useless and 8 days after my delivery was due its still not here!!"
• "The Goat was ATROCIOUS, this goat was not butchered it was hacked to little pieces."
• "The Buffalo steaks were tough and had a very unpleasant taste."
• "The crocodile burgers were horrible the texture was really nasty and didn't taste good at all."

Delivery Service

Pros:

• "The packaging was excellent, the ice packs were still frozen."
• "Delivery was really quick and I feel like I got great value for money."
• "The selection, cost and quality of meat was second to none, and the delivery was literally to the time slot!"
• "The delivery issues could be argued to be my error but the website ordering page is misleading."
• "My order arrived today on time. 10/10 for packaging."
• "The meat was so fresh. We brought it all for Christmas and New year."
• "Everything I ordered was 10 out of 10 apart from the steak pies."
• "The Meat arrived on the delivery day stated and was really well packaged with plenty of cool gel packs inside."

Cons:

• "I had heard Orkney Lamb was amongst the best available, but the two packs I received were tough and an odd flavour."
• "The cardboard box base was disintegrating due to melting ice packs."
• "I had a great experience with Randall’s Butchers. It was easy to order from a great choice of products."
• "The website is easy to navigate. The meats look amazing particularly the exotic meats."
• "After the delivery driver left my parcel outside for someone to steal it Rendalls rectified it by sending me another."
• "My brother loved his food parcel from Scotland. He complained I did not include Scottish black pudding."
• "Delivery man left order on doorstep...not a safe place as it is in full view of passers-by."
• "Unfortunately for us the experience of using Randall's was not a good one."

Customer Service

Pros:

• "Thank you to the Rendalls team for working so hard to maintain such customer service."
• "You now have a new customer based in Bristol England and we will be using your services again very soon :-)"
• "Very friendly staff when I called to inquire."
• "Received our first order, was hoping it would meet our expectations. We were not disappointed."
• "I will give 5* to Rendalls for customer service as the day I got in touch with my concerns they got back to me."
• "Really impressed with my order from Rendall’s. My daughter particularly loves Scotch pies and Rendall’s pies hit the spot."
• "Great quality meats and not too pricey. Well packaged and you get to pick which day you want your delivery."
• "I love the quality of the meat and didn't think I could be any more impressed but I was wrong!"

Cons:

• "No Stars at All if I could. The delivery issues could be argued to be my error but the website ordering page is misleading."
• "I have twice purchased a bundle of various meat from Rendalls as a gift for my daughter and her husband."
• "I have yet to review the meat I’ve ordered as dpd are useless and 8 days after my delivery was due its still not here!!"
• "We have been ordering from Rendalls for the past 6 years but unfortunately our recent orders haven’t been great."
• "I ordered Scotch pies, Large Haggis, blackpudding rol, haggis rol, fruit pudding roll, Square sausage blocks and Chipolata sausages."
• "I have ordered from Rendalls twice now. Their scotch pies and square sausage are the best I’ve had."
• "What fantastic quality and service .. Since we couldn't return to Scotland to celebrate Gerald's big 60, Rendalls delivered Scotland to us ..."
• "Ordered a fairly large pre-Xmas order in order to get free delivery."

Product Variety

Pros:

• "Ordered a Scottish expat pack as somebody living in England wanting to sample Scottish classics."
• "We purchased the BBQ pack for 15 people and several other items and everything we purchased was fresh."
• "I was extremely impressed with the packaging, good use by dates and value for money."
• "We particularly like the pastry is nice and thin on the pies and they aren’t the slightest bit greasy."
• "Every month I order online and get a delivery, I also take advantage of trying a new exotic meat."
• "Scotch pies, sausages, sausage rolls and chicken were excellent but the stuffing balls were not very good."
• "I ordered the large Black Pudding from Rendalls for my husband's birthday after seeing their shop on Paul Merton's programme."
• "I’m an exiled Scot living near London and struggling to find good quality meat, but at last I’ve found just what I was looking for at Rendalls!"

Cons:

• "The Buffalo steaks were tough and had a very unpleasant taste."
• "The crocodile burgers were horrible the texture was really nasty and didn't taste good at all."
• "The horse made me feel sick although this was actually the best meat out of everything but I felt nauseous after eating it for some reason."
• "Wild Boar mince was superb. First time I have tried it, made Italian ragu which was very enjoyable."
• "The product is fantastic and was beyond expectations."
• "Ordered a load of exotic meat. The quality is very poor."
• "I googled Scottish butchers that deliver, as I wanted one that still makes scotch pies with lamb and I found Rendalls."
• "The Meat arrived on the delivery day stated and was really well packaged with plenty of cool gel packs inside."