Yemaya London Beauty Reviews Summary

Customer Service

Pros:

• "The ladies I interacted with in person and over the phone were extremely friendly, polite, professional, and pleasant."
• "Aisha was so welcoming and friendly and offered us both drinks and snacks on entry."
• "All the staff were professional warm and friendly they make you feel very welcome."
• "From the moment I got there, friendly service. Hospitality was wonderful."

Cons:

• "I had the mean therapist with the tattoos. She didn't return my smile or offer any chit-chat."
• "She wasn't any warmer to the other ladies that came in as my service finished either."
• "Reception crowded due to training and Mariam (owner?) quite blunt when queried about early arrival and early treatment start time."
• "don’t bother. It’s very unfortunate as the place looks nice but dealings with M who has shown no compassion and inconsiderate."

Treatment Quality

Pros:

• "I had the microdermabrasion and believe me I saw results straight away!!"
• "It was my first time having green peel treatment and wow I’m speechless, the service was outstanding A class!"
• "I did a course with YBL and it was worth every penny, it gave all it promised and more, clear, concise and in depth."
• "I've had the most exceptional experience today at this salon. The treatment room is quiet and relaxing."

Cons:

• "Although the green peel did nothing for my hyperpigmentation, I decided to return for a different treatment."
• "She didn't consult me about my skin type, if she did maybe I wouldn't of left with my skin feeling a little tight and dry."
• "The massage element was pleasant but awkward because like I said, she didn't make me feel welcome or comfortable."
• "My treatment started 15 minutes late but still finished as scheduled."

Environment and Ambiance

Pros:

• "Definitely the prettiest spa I've been to."
• "This was such a lovely treat on my day off. I've already told a few people about my experience."
• "Really lovely experience at this spa! I had a microcleanse facial with Indira which was professionally done."
• "A beautifully designed spa with the sweetest people ever!"

Cons:

• "Um you do realize the spa is based in a rough part of Streatham!? With nothing to do in the area unless you like visiting uncle cafes."
• "Just a quick update ****Please don't park in the Aldi car park if you're unsure how long you'll be."
• "Reception crowded due to training and Mariam (owner?) quite blunt when queried about early arrival and early treatment start time."
• "I had a wedding to attend in Devon from the 22nd December and was away until after Christmas."