The Star Reviews Summary

Category: Pub

Address: Watling St, Gillingham, ME7 2AA, United Kingdom

Phone: +441634851174

Rating: 3.9
based on 288 reviews.

Value for Money

Pros:

  • "We had a lovely Sunday roast & at 2 meals for £15 very good value for money."
  • "Really good food and 2 mains and a decent bottle of wine ranges £20-£30!"
  • "The breakfasts are good value and was delicious."
  • "The food prices are very affordable at the star."
  • "Been here many time low prices big portions, great value for money."
  • "The food was very good value for money, but more so the staff were incredibly friendly and attentive."
  • "Good food selection, good drinks selection and decent prices."

Cons:

  • "Food OK but portion smaller than they were before."
  • "We used to use the star alot but since covid we have found that although the prices have stayed the same the portions have become considerably small."
  • "Was it worth the price with drinks £34 ?, (cheap) . NO."
  • "Got a £100 fine for not registering my car in an empty car park."
  • "The food bill + car park fine was £165.00, I wish I went somewhere classier now!"
  • "Fined £100 for parking food was terrible, steak was so tough and dry."
  • "Loyal customer for a long time here, not anymore though! Fined to park my car when eating here."

Service

Pros:

  • "Great service from Aidan couldn’t be more help."
  • "Excellent service, very aware of precautions."
  • "Great service and really attentive staff would highly recommend the Ribs."
  • "Great service, the food is absolutely divine. It come hot and nicely presented."
  • "Service was fantastic from bar staff to waiting staff and great with the kids."
  • "Food was good, quick coming to the table, the staff were really friendly and helpful even though for a Wednesday they were rushed off their feet."
  • "Staff serving the food and checking we were happy were friendly and helpful."

Cons:

  • "Wouldn’t visit again. We waited over an hour for our food and when it came out the chicken was so dry I had to send it back."
  • "Shi customer service my food arrived an hour late freezing cold."
  • "Staff looked so miserable and unhappy."
  • "Rude staff no care given with food or check up once food delivered."
  • "The waitress could not remember which steak was cooked for each request."
  • "Food wasn't very good and waited almost an hour."
  • "Very poor service no apology very average food."

Atmosphere

Pros:

  • "Sat in wooden hut out in garden, lovely, restful and enjoyed being there."
  • "The garden and interior design is good."
  • "Good eatery with good sports viewing."
  • "Nice atmosphere after a day at work - nice to unwind."
  • "Good size outdoor space."
  • "Place has a very nice homely atmosphere."
  • "So good to see its had a facelift and new owners."

Cons:

  • "We were embarrassed to be watched from all directions as if we have committed crime and we walked out from place."
  • "Car parking is a little limited."
  • "No childrens area, no children’s colouring bits."
  • "Menus sticky and obviously had not been cleaned after each use."
  • "The toilets were unusable the step upto eating area the carpet was loose so it was a danger to all customers."
  • "The interior is very nice, although I wasn't inside for very long, being a sunny day."
  • "Outside seating area for summer."

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