The Golden Lion - JD Wetherspoon Reviews Summary

Location & Ambiance

Pros:

• "Absolutely lovely. Great location and easy to find."
• "Nice venue, I liked the seating area it was quiet and cosy."
• "Good size pub, with large garden for eating outside in the summer."
• "Lovely chilled garden! And very clean toilets too."
• "Excellent location: a beautiful courtyard in the historic city center."
• "It fits neatly into its environment and is a large internal space with a garden/open area at the rear."
• "The pub fronts onto what is, in my opinion, an excellent High Street."

Cons:

• "Evenings can be packed, making it difficult to get a seat and can be very noisy."
• "Late afternoon and evening can attract a bit of a colourful crowd."
• "The front area got crowded quickly."
• "Impossible to access with a wheelchair, because of the tables in the way"
• "The place is grotty and full of undesirables."
• "Since they extended into next door it has become basically a student canteen."
• "This place is usually filthy and messy with no staff around to clear the tables."

Food & Drink

Pros:

• "The food was nice, and all was very reasonably priced."
• "The food is good and cheap, they do a lovely pizza which rivals the pizza restaurant along the road and is a fraction of the price."
• "The Golden Lion has an extensive choice of real ales."
• "The prices of both the ales and the food is excellent."
• "Good quality to food portion and price."
• "Always good food here."
• "Seriously the food here is absolutely exceptional!!!"

Cons:

• "Terrible service."
• "Food was terrible as they obviously chucked everything in a deep fat fryer for too long."
• "Food cold."
• "The food has never been bad in the past."
• "Absolutely horrible 🤮 worst Wetherspoons I've ever been too."
• "Horrible food!! Avoid this Wetherspoons like the next global pandemic!!"
• "The food was absolute rubbish!"

Service & Staff

Pros:

• "Very nice hotel and pub. Perfect service, even during covid19 times."
• "Lovely place, friendly staff, lots of seating & amazing deals on food."
• "Staff were very friendly and helpful and apologetic for the delays in service."
• "Fast and efficient service."
• "The final person we asked was very polite and helpful."
• "Staff are lovely, really friendly and chatty."
• "Staff were friendly, helpful and polite."

Cons:

• "Sorry sir we're short staff they said."
• "Very unhappy and disinterested staff."
• "Horrendous place, will never go again."
• "What a complete shambles of a set up. Meal with a drink. Meal arrives then the drink to accompany it arrives 2 hours later."
• "Awful service. Awful staff."
• "Staff are very rude and unwilling to help when you have anything to ask them."
• "Neither the bar staff or manager were professional, they were rude and extremely unhelpful."

Cleanliness & Maintenance

Pros:

• "The place is clean & tidy."
• "The rooms are stylish and have everything you need."
• "The rooms are of a high standard and have everything you need and expect of a much more expensive hotel chain."
• "Bathroom was lovely. All clean and immaculate."
• "The rooms are excellent & well maintained."
• "Surprised by the quality of the bedroom. Bed was super comfy, room was sound proof so we didn't hear any noise coming from the bar downstairs."
• "The room was nice and clean."

Cons:

• "The overall cleanliness of the establishment was lacking."
• "Our table didn't seem too clean and it was a bit sticky, like if alcohol was spilt over and dried on it and hasn't been wiped for a while."
• "The tables were just a bit grubby."
• "Seats and surrounding area was disgusting and damaged."
• "The tables do get cleared eventually but the tables are never wiped."
• "Filthy tables filthy bar get ready to stick to the tables."
• "Toilets disgusting tables not the cleanest."