Webbs Garden Centre Reviews Summary

Garden Centre

Pros:

• "Very nice and modern garden centre."
• "Love this garden centre."
• "The garden centre is well stocked and the farm shop has a good range of interesting foods."
• "Lots of lovely healthy plants, wonderful gift section, cards clothes and toys."
• "Nice garden center, the plant selection is good as is the selection of non gardening items."
• "Wonderful garden centre with lots of great seasonal items throughout the year, great for gifts or to treat yourself."
• "Lovely garden centre with lots of various goods for the garden or in the home or yourself."

Cons:

• "The attitude of the manager was awful."
• "It used to be one of my favourite places to visit. Unfortunately, of late it became more of an entertainment/ money making enterprise than an actual garden centre."
• "Staff are few and those on tills seem totally uninterested and very slow."
• "No notice to say I couldn't use cash which I only use."
• "Unfortunately extremely disabled friendly. No trolleys to fit a wheelchair."
• "Only negative was the cost of things, significantly more expensive than my local garden centre."
• "Shocking lack of Christmas displays on offer. Vast amounts of empty shelves."

Cafe

Pros:

• "Even a cafe if you need a little break."
• "Cafe is good."
• "There is a great cafe with lovely food."
• "Prices are reasonable."
• "The corn maize maze is something we return to every year!"
• "We used the cafe as a stop to break up a long journey, it was very nice."
• "The restaurant area has nice choices for food with reasonable prices."

Cons:

• "We do like Millets, both the farm shop and the garden centre. But we HATE the intrusive Musak at the garden centre."
• "At checkout I might have been a fly as no contact with person on checkout."
• "Shop is great, cafe area not so good, one of the cook was eating off the plates not changing gloves or washing his hands."
• "Restaurant advertises that it's opened until 4.30 on the website, then when you get to the till at 3.10, told that the kitchen closed at 3pm!"
• "Trying to do posh food so they can charge more for it and missing the mark."
• "For many years my wife and I enjoyed a caffee late in the cafe at least three times a week. Unfortunately, that is not the case now its just wishy washy milk with no taste or hint of coffee."
• "Frost cafe not so much £8.95 for a jacket potato not much bigger than an egg with tasteless topping and BLT panini with undercooked bacon."

Staff and Service

Pros:

• "Staff were lovely, prices are reasonable."
• "Friendly staff."
• "The staff are friendly and helpful (I believe I was helped by Amy on my visit)."
• "Peter from South Africa was to me today... nothing was too much trouble for him. Great customer service thank you."
• "Staff polite and helpful."
• "Staff are still incredibly friendly and helpful."
• "Flower Market Cafe staff are all friendly and helpful. Also, there is a wide variety of delicious food available at reasonable prices."

Cons:

• "Tried to discuss barbeques with a member of staff, his sales skills were lacking and left empty handed."
• "Sometimes difficult to find a member of staff if you're at the far end and staff are all by the tills."
• "Today, I saw how your female staff members mistreated a female customer who wasn't local."
• "Won't be visiting here very often I hate rude grumpy staff plenty of other places to shop at."
• "Was hard to find staff willing to help out with queries."
• "Found a couple of staff members not very helpful."
• "Absolutely APPALLING service. Disgusting!!!!!"

Facilities and Activities

Pros:

• "Great place to go food shop cafe big shop all garden things."
• "Family and Pet friendly, huge car park, and other attractions on-site."
• "Popular place for gardeners, and also for parents to take their kids with a decent adventure playground."
• "Can spend a day here with pick your own and activities that they have also food a play barn so kids can let off steam all in all very good."
• "Free parking. Play area. Animals to see. Maze. Farm shop. Pick your own fruit & veg."
• "It's not just a garden centre but a day out for all the family. I highly recommend a visit."
• "The children's facilities are wonderful; from outdoor play areas, to a wide variety of animals and Sprouts indoor play centre."

Cons:

• "It's higgledy-piggledy layout takes a bit of getting used to."
• "Social distancing was very difficult to do."
• "They have a cafe which was good last time I went to it but tends to get quite busy."
• "Music from what I think is the fun fair - can only hear the thump thump which again is unpleasant and spoilt our enjoyment."
• "Prices for children's food and drink at the play barn rather excessive."
• "The charge for fizzy drinks is a bit steep."
• "There were far too many people in the garden centre today."