DialAWorkTop Ltd Reviews Summary

Quality of Service

Pros:

• "The whole customer experience was top class and the pricing very reasonable."
• "Mitesh is so helpful and happy to answer any questions. Always quick to respond and most importantly best prices around."
• "Very professional and great value! We were kept informed at every step of the process."

Cons:

• "On installation day, the team were super professional and efficient in fixing all the panels."

Worktop Quality

Pros:

• "Our quartz worktops look great and turnaround time is quicker than expected."
• "So far everyone has commented on how amazing the worktops look."
• "We are absolutely delighted with our worktop. Thank you!"

Cons:

• "I had a few little issues with having had one piece cut incorrectly so the veins in the granite didn't 'flow' but they rectified it over night."

Professionalism of Staff

Pros:

• "The whole team we had contact with were great. Firstly Mitesh who walked us through the whole end to end process - knowledgeable, responsive, informative and highly professional."
• "The installation team was amazing. Impeccable workmanship."
• "The installers were also very friendly and professional."

Cons:

• "Although they cut my tap hole slightly too small, once I alerted them, they responded immediately and quickly sorted it."

Price and Value

Pros:

• "Mitesh and his team were great from start to finish. Their pricing was competitive and transparent."
• "We got a couple of quotes and these guys came in cheaper. Overall a fabulous experience, great value for money."
• "The price was competitive compared to the builder’s suggestion."

Cons:

• "We were initially reluctant to use someone we had found online but the experience has been really positive."

Installation Process

Pros:

• "After the template, the installation was booked in for the following week. It wasn't the easiest install as we live in a third floor flat with no lift, but the installers did a great job."
• "The template contact, Sonny, who came and made the template - again very experienced, professional and came up with some great suggestions."
• "We’ve had a really great experience with DialaWorkTop. The director Mitesh has been particularly great to work with - very helpful when we were trying to choose our worktops and sent us free samples quickly and easily."

Cons:

• "A second measurement was required due to a technical glitch on our side, but Mitesh’s team accommodated us with a re-measurement."