London Worktop Direct Reviews Summary

Customer Service and Support

Pros:

• "Right from the start the team were supportive and hand held me through the seamless process."
• "Sonia and Mohammed have been very responsive and easy to communicate prior the installation."
• "They have such a large selection."
• "Sonia was super helpful. She immediately picked out the perfect choice."
• "Jazz and Mohammed helped us find exactly what we were looking for."

Cons:

• "My only issue was that the gaps between the wall and splashbacks on the window sill were not filled even."

Quality of Worktops

Pros:

• "Both the kitchen and Cloak worktops are amazing quality."
• "The quality of the worktop is excellent."
• "I’m very satisfied with the quality of the quartz, the installation, and the quick turnaround!"

Cons:

• "When I noticed a small imperfection after the install, the team came that very same day to sort it out."

Installation Process

Pros:

• "The team who came to install the stone also were very professional."
• "Installation was super easy and incredibly quick."
• "The fitters were also very competent and amenable, and made last minute changes on the day as requested."

Cons:

• "There were some issues fitting our plugs, they arranged a visit quickly and resolved the issue."

Pricing and Value

Pros:

• "It also was reasonably priced."
• "Mohamed gave us an excellent price."
• "The price was very reasonable too, coming in similar to man made stones and quartz varieties."

Cons:

• No negative comments related to pricing and value were mentioned.

Communication and Responsiveness

Pros:

• "They kept me updated at every stage."
• "Great communication throughout the entire process."
• "Excellent communication and a pleasure to deal with."

Cons:

• No negative comments related to communication and responsiveness were mentioned.

Range of Options and Selection

Pros:

• "They have a wide range of countertop styles."
• "London Worktop Direct if you are in/near London getting a new worktop."

Cons:

• No negative comments related to the range of options and selection were mentioned.