Address: Suite A, astor house, 282 Lichfield Rd, Mere Green, Birmingham, Sutton Coldfield B74 2UG, United Kingdom
Phone: +441213084373
Rating: 4.6
based on 97 reviews.
Staff and Service
Pros:
"Laura looked after me she was very gentle with my treatment."
"The staff themselves were friendly, welcoming and a pleasure to deal with."
"Definitely recommend the procedures at Medizen."
"lovely clinic the girls on reception are so friendly and always make you feel welcome."
"The practice is pristine, immaculately clean and the staff are welcoming and very friendly."
"The staff at Medizen are all very friendly especially Lisa the receptionist and Natalie who did my Hydrafacial."
"From arriving at the clinic the ladies on reception were very welcoming and as a male made me feel instantly comfortable."
Cons:
"The Doctor does not help you when procedures go wrong."
"Very dishonest organisation that sell you complementary treatments on consultation then say your lying on arrival!"
"They changed appointments constantly, can’t give exact price, promise to call back and don’t."
"I was also unhappy about the dryness of my skin and mentioned this in two emails one dated 15th April and the other dated 19th April. Both of which I didn't get a reply."
"Then I went too pay and I was so upset by her talking about me behind my back in my wheelchair btw!"
"Medizan lied and exaggerated the damage to my skin and tried to sell over priced products like retinol that actually burns and thins your skin."
"This is disgusting, I have tried to get in contact but I have had no response."
Treatments and Procedures
Pros:
"Dr Eccleston was very informative, answered all the questions I had to ask and it didn't hurt at all!"
"Had an eTwo skin rejuvenation treatment for my acne scars Done here- would highly recommend both the treatment and clinic!"
"Mira-Dry procedure... I was skeptical before the procedure but the results of this are amazing."
"I've been having a hydrofacial once a month for the past 8 months and I can DEFINITELY recommend it."
"Cooltech is a treatment that definitely works for reducing small areas of fat."
"The light therapy is optional and my skin felt extremely smooth and hydrated at the end."
"I also had a chemical peel which again was amazing, calming and glowing."
Cons:
"The Doctors tell me that he burst my nerve endings in my face with his inaccurate needles!"
"After 4 treatments the hair has only slightly reduced and the full course is 6 treatments."
"I didn't expect miracles for my aged blackhead prone skin, but nothing was resolved afterwards."
"Unfortunately after two years of laser hair removal it just wasn’t working out for me personally."
"Extremely disappointed at the poor (almost offhand) response from Hierarchy after I complained about the repeated failure to remove pigmentation from my face."
"I also didn’t got for my check up after being so humiliated so will never pay these prices again for the worst service I’ve had since having non cosmetic procedures."
"Be aware that you will not get money back, even when feted treatments don’t work! Won’t be returning."
Customer Experience
Pros:
"I was extremely happy with the service that I received."
"I would award 10 Stars if I could. Thank you :)"
"It is one of the best decisions I have made so far in life."
"Highly recommended 👍"
"I wouldn't go anywhere else."
"Prices are affordable and great finance deals are available if you want to spread it over months."
"The clinic is easy to find with ample parking, inside the clinic is clean, the staff are so friendly and welcoming."
Cons:
"This last time I waited for two months to have an appointment to be told the appointment need to be moved forward and that the prices have increased."
"Do not go with Medizen for your laser hair removal if you work full time."
"I m taking my business somewhere else. I gave them enough chances now."
"Before finding Medizen I attended 2 other clinics which sadly disappointed me with their attitude."
"I wanted to give a zero star rating, even a minius. Certainly not 1 star."
"Within hours my face was sore and tingling."
"Not good! 2 years ago I travelled hundreds of miles to get fillers in the sides of my face, to stretch the skin over my 58-year-old skin, from Doc Ecclestone."