mydentist, Ewell Road, Surbiton Reviews Summary

Comfort and Reassurance

Pros:

• "The dentist and he colleague was very lovely. make me feel very relaxed and comfortable"
• "I'm a very Nervous Patient When it comes to the dentist but they made sure I was ok throughout the hole thing."
• "The dentist and her colleagues explained very clearly, every part of the procedure as it was been done, so, no nasty surprises through-out."
• "Sarah talked me through the process as Yvonna worked."
• "Both ladies were great with giving me the time and care I needed after the procedure."
• "Sarah was an absolute angel who was there for me at the right time."
• "Sarah the nurse who took my hand from start to finish and allayed all fears I had."
• "Let me hold her hand throughout the entirety of the procedure of which she was constantly reassuring me that everything was ok."

Cons:

• "I thought the staff on the whole were good but the aftercare paperwork was unreadable."
• "The most Painful treatment I ever had, dentist start my treatment right after numbing injection without any waiting time."
• "The dentist who treated me yesterday behaved rudely and arrogantly with me."
• "Dr.Neha Dogra is absolutely unprofessional, ruthless & arrogant!"
• "the lady dentist brutally forced her fingers in my mouth to yank it wide open until it hurt without any warning."
• "Extremely angry and upset. Roberto the dentist wanted to charge me again and re xray."
• "Very poor customer service. Rude & unhelpful reception staff."
• "Another massive disappointment. Got an appointment for painful tooth. Turn up only to find out they closed today!"

Professionalism and Skill

Pros:

• "The dentist and dental nurse (Sarah) were first class throughout."
• "Dr. J Szyszko and her assistance staff done amazing job."
• "The oral surgeon was excellent, completing the work professionally and with minimum discomfort."
• "Dr Fahad Jamil, once it was numb it literally took him 5 seconds to get it out."
• "Dr Diviya Singh has made me feel totally at ease, my dental treatment has been outstanding."
• "Dr Anisa and Sarah are the best they are very friendly people and are very helpful."
• "Lovely staff and as I am a nervous patient, both Yvonna (the dental surgeon) and Sarah (dental nurse) were brilliant."
• "Dr. Alberto Barcha is honestly the best dentist I've had in my 50 years."

Cons:

• "No-one likes having to have dentistry done but the team at mydentist made my tooth extraction a lot better than it could have been!"
• "Several times I have been referred to more expensive treatments at other sites with no explanation."
• "A recent tooth extraction left my gum ripped along the full vertical length."
• "I don’t recommend Alberto Barcha who is working in this practice he is arrogant and greedy."
• "Dr.Neha Dogra...conducts private work-related conversations (speaks very negatively of her colleagues!) with her assistant whilst with a patient!"
• "Mohammed the Dentist was extremely rude and lazy."
• "I booked 30 min to fixed my 2 tooth...they fix quickly only one tooth and they said sorry your time is gone."
• "Very poor service was on hold for at least 20 minutes then told cant make any appointments as all computers have shut down."